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    <title>topic Are you using the Desktop program?&amp;nbsp;&amp;nbsp;I saw an answer that... in Get your taxes done using TurboTax</title>
    <link>https://ttlc.intuit.com/community/taxes/discussion/are-you-using-the-desktop-program-i-saw-an-answer-that/01/212200#M87064</link>
    <description>Are you using the Desktop program?&amp;nbsp;&amp;nbsp;I saw an answer that said when you do a program update it loses your place.</description>
    <pubDate>Sat, 01 Jun 2019 18:14:26 GMT</pubDate>
    <dc:creator>VolvoGirl</dc:creator>
    <dc:date>2019-06-01T18:14:26Z</dc:date>
    <item>
      <title>I turned computer off then restarted only to have same problem of returning to same spot again.  Software problem I think.</title>
      <link>https://ttlc.intuit.com/community/taxes/discussion/i-turned-computer-off-then-restarted-only-to-have-same-problem-of-returning-to-same-spot-again/01/212194#M87061</link>
      <description>Never had this problem with turbo tax. would like to speak to a person.</description>
      <pubDate>Sat, 01 Jun 2019 18:14:24 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/taxes/discussion/i-turned-computer-off-then-restarted-only-to-have-same-problem-of-returning-to-same-spot-again/01/212194#M87061</guid>
      <dc:creator>rmartz09</dc:creator>
      <dc:date>2019-06-01T18:14:24Z</dc:date>
    </item>
    <item>
      <title>Are you using the Desktop program?  I saw an answer that...</title>
      <link>https://ttlc.intuit.com/community/taxes/discussion/are-you-using-the-desktop-program-i-saw-an-answer-that/01/212200#M87064</link>
      <description>Are you using the Desktop program?&amp;nbsp;&amp;nbsp;I saw an answer that said when you do a program update it loses your place.</description>
      <pubDate>Sat, 01 Jun 2019 18:14:26 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/taxes/discussion/are-you-using-the-desktop-program-i-saw-an-answer-that/01/212200#M87064</guid>
      <dc:creator>VolvoGirl</dc:creator>
      <dc:date>2019-06-01T18:14:26Z</dc:date>
    </item>
    <item>
      <title>To ensure TurboTax installs and runs successfully, please...</title>
      <link>https://ttlc.intuit.com/community/taxes/discussion/to-ensure-turbotax-installs-and-runs-successfully-please/01/212211#M87070</link>
      <description>&lt;DIV&gt;
&lt;P&gt;To ensure TurboTax installs and runs successfully, please complete&amp;nbsp;&lt;STRONG&gt;all&amp;nbsp;&lt;/STRONG&gt;of the following steps:&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Make sure your computer meets the&amp;nbsp;&lt;A href="https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software" target="_blank"&gt;minimum system requirements&lt;/A&gt;.&lt;/LI&gt;
&lt;LI&gt;Verify that you have&amp;nbsp;&lt;A href="https://ttlc.intuit.com/questions/1899195-administrator-rights-in-windows-7-8-and-10" target="_blank"&gt;administrator rights&lt;/A&gt;&amp;nbsp;on your computer and TurboTax is Running as Administrator:&lt;UL&gt;&lt;LI&gt;Right-click the TurboTax icon or setup icon, and select Properties. In the Compatibility tab, check the Run as Administrator box and click OK.&lt;/LI&gt;&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;
&lt;A href="https://ttlc.intuit.com/questions/1900607-check-your-cd-and-cd-drive-windows" target="_blank"&gt;Check your TurboTax CD and computer's CD drive&lt;/A&gt;, if you're installing from the CD.&lt;/LI&gt;
&lt;LI&gt;
&lt;A href="https://ttlc.intuit.com/questions/1899610-clean-up-and-defragment-your-hard-drive-windows" target="_blank"&gt;Clean up and defragment your hard drive&lt;/A&gt;.&lt;/LI&gt;
&lt;LI&gt;
&lt;A href="https://ttlc.intuit.com/questions/1899458-using-windows-update-to-keep-your-system-uptodate" target="_blank"&gt;Run&amp;nbsp;Windows Update&lt;/A&gt;&amp;nbsp;to keep your system up-to-date.&lt;/LI&gt;
&lt;LI&gt;
&lt;A href="https://ttlc.intuit.com/questions/1901308-how-to-update-your-windows-drivers" target="_blank"&gt;Update your system's hardware drivers&lt;/A&gt;.&lt;/LI&gt;
&lt;LI&gt;
&lt;A href="https://ttlc.intuit.com/questions/1901268-security-software-and-turbotax" target="_blank"&gt;Update your security software&lt;/A&gt;&amp;nbsp;for firewall, virus, and spyware protection.&lt;/LI&gt;
&lt;LI&gt;Close all browser windows and programs&amp;nbsp;before installing.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;Less obvious things you should know include:&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;You should not&amp;nbsp;install TurboTax on a removable flash or thumb drive.&amp;nbsp;&lt;A href="https://ttlc.intuit.com/questions/1900545-can-i-install-turbotax-onto-a-removable-drive" target="_blank"&gt;Here's why&lt;/A&gt;.&lt;/LI&gt;
&lt;LI&gt;It's important to&amp;nbsp;&lt;A href="https://ttlc.intuit.com/questions/1901268-security-software-and-turbotax" target="_blank"&gt;turn off your firewall&lt;/A&gt;&amp;nbsp;and&amp;nbsp;&lt;A href="https://ttlc.intuit.com/questions/1899185-how-to-disable-your-virusprotection-software" target="_blank"&gt;virus-detection software&lt;/A&gt;&amp;nbsp;before installing. (Remember to turn it back on after installation.)&lt;/LI&gt;
&lt;LI&gt;Removing unused firewall and virus-detection programs from your computer can help you avoid potential problems.&amp;nbsp;Though outdated and no longer used, they can still wreak havoc on an installation.&lt;/LI&gt;
&lt;/UL&gt;
&lt;/DIV&gt;&lt;A href="https://ttlc.intuit.com/questions/1899518-troubleshoot-installing-and-running-turbotax-on-windows#collapse2" target="_blank"&gt;Additional Troubleshooting (Installing)&lt;/A&gt;&lt;DIV&gt;
  &lt;A href="https://ttlc.intuit.com/questions/1899518-troubleshoot-installing-and-running-turbotax-on-windows#collapse3" target="_blank"&gt;Additional Troubleshooting (Starting or Running)&lt;/A&gt;
&lt;/DIV&gt;&lt;DIV&gt;
  &lt;BR /&gt;
&lt;/DIV&gt;&lt;DIV&gt;Related Information:&lt;DIV&gt;&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://ttlc.intuit.com/questions/1901408-unable-to-uninstall-or-repair-turbotax-via-control-panel" target="_blank"&gt;Unable to Uninstall or Repair TurboTax via Control Panel&lt;/A&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;A href="https://ttlc.intuit.com/questions/1899557-unable-to-uninstall-turbotax-from-windows-7-8-10-or-vista" target="_blank"&gt;Unable to uninstall TurboTax from Windows 7, 8, 10 or Vista&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;&lt;/DIV&gt;
&lt;/DIV&gt;</description>
      <pubDate>Sat, 01 Jun 2019 18:14:26 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/taxes/discussion/to-ensure-turbotax-installs-and-runs-successfully-please/01/212211#M87070</guid>
      <dc:creator>AliciaP</dc:creator>
      <dc:date>2019-06-01T18:14:26Z</dc:date>
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