topic I was charged twice and want one removed immediately or I will find a different way to file my taxes next year? in Get your taxes done using TurboTax

I was charged twice and want one removed immediately or I will find a different way to file my taxes next year?

vjgreet — Mon, 09 Mar 2026 06:27:57 GMT

Re: I was charged twice and want one removed immediately or I will find a different way to file my taxes next year?

xmasbaby0 — Wed, 02 Feb 2022 20:47:13 GMT

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

Re: I was charged twice and want one removed immediately or I will find a different way to file my taxes next year?

VolvoGirl — Wed, 02 Feb 2022 20:52:03 GMT

Did you do a state return? State is a separate fee and might be the same amount so it looks like you got charged twice. Or did you buy the Desktop program but got charged again for the Online version? That happens.

Did your credit card get charged twice or were the fees deducted from your refund?

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

Re: I was charged twice and want one removed immediately or I will find a different way to file my taxes next year?

DoninGA — Wed, 02 Feb 2022 20:55:05 GMT

This looks like a Deluxe online account issue with a state return included issue where each one is $39.