topic Re: How to access message from expert in Get your taxes done using TurboTax

How to access message from expert

nb0365kb — Tue, 27 Jul 2021 01:01:24 GMT

I received an email stating I had a message on Turbo Tax from an expert who I spoke with on the phone. How do I access this message on Turbo Tax?

Re: How to access message from expert

Critter-3 — Tue, 27 Jul 2021 01:08:59 GMT

Please see the TurboTax FAQ below for more information:

What is TurboTax Live with Full Service?

https://ttlc.intuit.com/community/taxes/discussion/how-to-contact-my-full-service-expert/00/1950947

https://ttlc.intuit.com/community/expert-review/help/how-do-i-upload-documents-to-my-tax-expert/00/2...

Re: How to access message from expert

-CoolBreeze- — Wed, 02 Feb 2022 15:51:31 GMT

How do I access my communication with a Live Expert from last year? I need some information pertinent to last year's taxes that apply to this year's taxes.

Re: How to access message from expert

HeatherPLO — Wed, 02 Feb 2022 16:19:33 GMT

Please access the Live Expert function by following the step in the Help Article here. The agent will be able to assist you from there with the prior information.