https://ttlc.intuit.com/community/taxes/discussion/software-problems/01/2430921#M866829 <P>I have TT Premier Windows Edition 2021 version [phone number removed]) and I have it walking me through everything and I have run into two problems.</P><P>&nbsp;</P><P>The first is, in the Investment Income section (I have none) I answer all the questions "No". Then at the end, it loops around to the beginning and repeats the same questions. It does this endlessly and will not let me continue.</P><P>&nbsp;</P><P>I have tried saving the return and re-opening it, but that does not help. I have tried deleting the return and starting over - same results. I have rebooted the computer and tried but again, same result.</P><P>&nbsp;</P><P>The second problem I have is, after I exit the program it restarts by itself a few seconds later.</P><P>&nbsp;</P><P>Please help!</P> Mon, 31 Jan 2022 13:29:13 GMT franksmith16 2022-01-31T13:29:13Z https://ttlc.intuit.com/community/taxes/discussion/software-problems/01/2430921#M866829 <P>I have TT Premier Windows Edition 2021 version [phone number removed]) and I have it walking me through everything and I have run into two problems.</P><P>&nbsp;</P><P>The first is, in the Investment Income section (I have none) I answer all the questions "No". Then at the end, it loops around to the beginning and repeats the same questions. It does this endlessly and will not let me continue.</P><P>&nbsp;</P><P>I have tried saving the return and re-opening it, but that does not help. I have tried deleting the return and starting over - same results. I have rebooted the computer and tried but again, same result.</P><P>&nbsp;</P><P>The second problem I have is, after I exit the program it restarts by itself a few seconds later.</P><P>&nbsp;</P><P>Please help!</P> Mon, 31 Jan 2022 13:29:13 GMT https://ttlc.intuit.com/community/taxes/discussion/software-problems/01/2430921#M866829 franksmith16 2022-01-31T13:29:13Z https://ttlc.intuit.com/community/taxes/discussion/re-software-problems/01/2431893#M867213 <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. </SPAN></SPAN></P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">What is the TurboTax phone number?</A></SPAN></SPAN></P> Mon, 31 Jan 2022 17:47:07 GMT https://ttlc.intuit.com/community/taxes/discussion/re-software-problems/01/2431893#M867213 MichelleLO 2022-01-31T17:47:07Z