topic Needing to upgrade to the PLUS to print out my 2017 tax return. I have tried to follow the steps and cannot pay for the upgrade. in Get your taxes done using TurboTax

Needing to upgrade to the PLUS to print out my 2017 tax return. I have tried to follow the steps and cannot pay for the upgrade.

mstewart1124 — Sat, 01 Jun 2019 18:11:51 GMT

To access a prior year online tax return and you did not...

Critter — Sat, 01 Jun 2019 18:11:52 GMT

To access a prior year online tax return and you did not use TurboTax for the 2017 tax return or you did not pay for one of the 2017 online editions of either Plus, Deluxe, Premier or Self-Employed, you will need to start a 2018 Free online tax return and then Upgrade and pay for the Plus edition ($19.99). You do not have to file the 2018 tax return only pay for the upgrade.

Go to this TurboTax website for the 2018 online editions - https://turbotax.intuit.com/personal-taxes/online/

You have to sign onto the 2018 account using the exact same User ID you used to create the prior year online tax return. Enter your personal information in the 2018 Free edition. On the left side of the screen click on Upgrade. Scroll down and select PLUS More Help & Tools. Click on Upgrade Now (if Plus is grayed out then you are already using Plus and only need to pay for the upgrade)

To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Pay Now. On the next screen just click on the Continue button. The next screen will show a review of your Fees, click on Continue. Complete the next screen to pay by credit card and click Continue.

Re: To access a prior year online tax return and you did not...

madsim — Sun, 04 Aug 2019 18:43:00 GMT

There is no link that says Upgrade - please post correct instructions - thanks

Re: To access a prior year online tax return and you did not...

madsim — Sun, 04 Aug 2019 18:50:36 GMT

Well - somehow figured this out - you need to click on Add a State link to see he Upgrade Link. So upgraded to Plus but still cannot print 2017 Return - will need to call the Turbo Tax people - thanks anyway.

Re: To access a prior year online tax return and you did not...

DoninGA — Sun, 04 Aug 2019 20:08:39 GMT

@madsim Did you pay for the Plus upgrade? You have to pay for the upgrade before access to the prior year online tax returns is available.

Re: To access a prior year online tax return and you did not...

Critter — Sun, 04 Aug 2019 21:31:00 GMT

Click on Upgrade Now (if Plus is grayed out then you are already using Plus and only need to pay for the upgrade)