topic Program malfunction in Get your taxes done using TurboTax

Program malfunction

jdncd1980 — Mon, 09 Mar 2026 04:16:22 GMT

I am stuck in a loop after1099 reports

Re: Program malfunction

DaraLO — Mon, 31 Jan 2022 16:19:23 GMT

Can you tell us the exact section of your tax return where you're trying to enter this information? In addition to the program looping, are you also receiving an error message?

program malfunction

HarryLilyTax2022 — Thu, 03 Feb 2022 14:10:21 GMT

Stuck in Loop at Capital Gains portion of Income

Re: program malfunction

MichelleLO — Thu, 03 Feb 2022 21:15:41 GMT

This is a known issue that we are working to resolve. Please see the link below to sign up for progress updates on the issue. Thank you for your patience!

Why am I stuck in a loop in the Investment Income section when I choose "Walk me through everything?"

@HarryLilyTax2022