https://ttlc.intuit.com/community/taxes/discussion/re-software-problem/01/2403323#M857406 <P>Please confirm the website or retail location where you purchased the software. If possible, also include a photo of the packaging so we can further assist you.</P> Mon, 17 Jan 2022 17:28:40 GMT BrandiLO1 2022-01-17T17:28:40Z https://ttlc.intuit.com/community/taxes/discussion/software-problem/01/2403291#M857398 <P>Purchased 2021 Turbotax Deluxe. All of the packaging said 2012. Installed and the software is actually 2020 version. Will not even import 2020 return.</P> Mon, 09 Mar 2026 04:29:56 GMT https://ttlc.intuit.com/community/taxes/discussion/software-problem/01/2403291#M857398 jndemarco 2026-03-09T04:29:56Z https://ttlc.intuit.com/community/taxes/discussion/re-software-problem/01/2403298#M857401 <P>Did you purchase it from TurboTax or from somewhere else?</P> Mon, 17 Jan 2022 17:11:27 GMT https://ttlc.intuit.com/community/taxes/discussion/re-software-problem/01/2403298#M857401 xmasbaby0 2022-01-17T17:11:27Z https://ttlc.intuit.com/community/taxes/discussion/re-software-problem/01/2403323#M857406 <P>Please confirm the website or retail location where you purchased the software. If possible, also include a photo of the packaging so we can further assist you.</P> Mon, 17 Jan 2022 17:28:40 GMT https://ttlc.intuit.com/community/taxes/discussion/re-software-problem/01/2403323#M857406 BrandiLO1 2022-01-17T17:28:40Z https://ttlc.intuit.com/community/taxes/discussion/re-software-problem/01/2407174#M858704 <P>Restarted my computer and the program is working now. Thanks for the reply.</P> Thu, 20 Jan 2022 21:46:28 GMT https://ttlc.intuit.com/community/taxes/discussion/re-software-problem/01/2407174#M858704 jndemarco 2022-01-20T21:46:28Z