What do I do if my 2017 taxes were rejected last year

luckyliz179 — Sat, 01 Jun 2019 18:03:15 GMT

You will need to print and mail. If you are not already u...

CarolynM — Sat, 01 Jun 2019 18:03:17 GMT

You will need to print and mail.

If you are not already using a TurboTax CD/Download product, you will need to use on because on-line does not support prior returns.

For product information, follow this link:Past Years Products

To move from Online to Desktop:

2. Sign out of TurboTax Online.

3. Install your 2017 TurboTax software.

o If you have not purchased TurboTax Desktop software, click here to select the product you need to complete your return.

o Important: If your return includes a state, make sure you also install the corresponding state program(s), otherwise you'll get Error 539.

4. Once installed, choose File > Open Tax Return in the software program.

5. Browse to where you saved your .tax2017 file and click Open.

6. If you get an error, delete your tax data file and repeat these steps from the beginning.