topic Re: Unknown Exception Encountered: What does this mean? in Get your taxes done using TurboTax

Unknown Exception Encountered: What does this mean?

JoeJoe52 — Fri, 16 Apr 2021 19:25:46 GMT

I installed TurboTax Deluxe a while back, no problems. I install updates, no problems.

After an update the program opens, no issue, but many times when I close it the following screen. Does anyone have any idea what this means? I have only entered very preliminary information into TT at this point, but wish to start working on my taxes next week. I don't want to encounter any problems.

Screenshot attached. Thanks in advance for any help.

Re: Unknown Exception Encountered: What does this mean?

cwd08051959 — Tue, 28 Dec 2021 16:59:33 GMT

I got this same error message last year EVERY time I closed out TT. As far as I'm aware, it never caused a problem with doing my taxes. That said, I would still like to know just why it's doing that. Kinda like why, sometimes after doing an update and it says it will restart my Turbo Tax program, it doesn't.

Re: Unknown Exception Encountered: What does this mean?

DanielV01 — Mon, 03 Jan 2022 17:21:36 GMT

If you are still experiencing this issue, please see the TurboTax Help Article Troubleshoot TurboTax for Windows updating issues for assistance.

If this doesn't address your concern, please respond back with additional details.
@JoeJoe52