Got error message for form 1095-A. Calculations could not be completed. Reference code: 2-221-702. How do I complete me return?

jimhylton — Sat, 01 Jun 2019 18:02:37 GMT

They are working on resolving this calculation error. Yo...

AnthonyC — Sat, 01 Jun 2019 18:02:39 GMT

They are working on resolving this calculation error. You can sign up for notifications at the link below.

(Note: If you don't want to wait for a potential fix, I can give you instructions on how you can switch to the downloaded program which is not affected - comment back if you want these steps).

https://ttlc.intuit.com/replies/7281954

Steps to transfer online to the desktop version:

You can transfer your online return into the desktop program if you prefer to finish your return using the desktop software or need to transfer for troubleshooting. Follow the steps below -

Log into your TurboTax Online Account and select Take Me to My Return
Click on Tax Tools from the menu on the left side of the screen and select Tools from the dropdown menu
In the popup window Tools Center, click on Save your 2018 return to your Computer (try to save to an easy-to-find location such as My Documents or Desktop)
This will download a .tax2018 file to your computer - make note of where that file is saved to on your computer
Sign out of TurboTax Online and, if you haven’t already purchased the software via download or a CD, then click here to purchase the software.
Install TurboTax 2018 CD/Download. Windows | Mac
Important: If your Online return already contains one or more states, you must install those states in your desktop program also; otherwise, you will receive errors when you attempt to open your return
Once installed, choose File > Open Tax Return.
Browse to where you saved the .tax2018 file in step 3, select it, and then click Open.
Choose File > Save.
(Optional) Once you are satisfied that your online returns transferred over properly, you can clear your Online return if you wish. Note: This will remove your data online, so I would recommend waiting until you have at least filed your return before clearing any online data, but the choice is yours.

[Edited 3.13 to included the steps discussed above]

Could you give me the instructions to switch to downloade...

olivarezleticia — Sat, 01 Jun 2019 18:02:39 GMT

Could you give me the instructions to switch to downloaded program

@olivarezleticia ... I have added the general steps abov...

AnthonyC — Sat, 01 Jun 2019 18:02:42 GMT

@olivarezleticia ... I have added the general steps above for your and others benefit. Do note that this will involve you having to switch to the downloaded version of TurboTax which has a different pricing structure that you can read about at the link in Step 5. If you have already paid for TurboTax Online, then you will need to contact phone support in order to be issued a download.

topic They are working on resolving this calculation error. Yo... in Get your taxes done using TurboTax

Got error message for form 1095-A. Calculations could not be completed. Reference code: 2-221-702. How do I complete me return?

They are working on resolving this calculation error. Yo...

Could you give me the instructions to switch to downloade...

@olivarezleticia ... I have added the general steps abov...