topic Re: says zI have too many computers in Get your taxes done using TurboTax

says zI have too many computers

cliff27 — Sat, 25 Dec 2021 18:08:39 GMT

I suddenly got a message when I started Turbotax 2020 that I needed to activate. Put in the code and tells me I have reached the limit of 5 computers. Not so!!! It is only installed on one. Googled and seems to be a somewhat common problem with no resolution from Turbotax...outrageous...any ideas?

Thank you

Re: says zI have too many computers

DoninGA — Sat, 25 Dec 2021 18:22:59 GMT

Contact TurboTax support on Monday, they can issue a new license code if that what is needed to resolve this issue.

Support is open from 5am to 5pm Pacific time, Monday thru Friday.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: says zI have too many computers

cliff27 — Sat, 25 Dec 2021 20:35:47 GMT

Thanks....just hope it is resolved and not a huge hassle....

Re: says zI have too many computers

cliff27 — Sat, 25 Dec 2021 21:52:44 GMT

Tried again....go on and never asked for authorization code...no idea what happenned...