How talk to TT person?

speersgm — Sat, 01 Jun 2019 18:01:49 GMT

TurboTax Live includes help from a tax expert when you ne...

JessicaV — Sat, 01 Jun 2019 18:01:50 GMT

TurboTax Live includes help from a tax expert when you need it, and the option for a final review of your return. There are two ways to add these benefits.

Option 1 - Start with TurboTax Live

When you first start your return you can choose a TurboTax Live product

TurboTax Live Basic
TurboTax Live Deluxe
TurboTax Live Premier
TurboTax Live Self-Employed

You'll see the cost for your version of TurboTax Live when you select it.

Option 2 - Upgrade to TurboTax Live If you started with a different TurboTax product

If you originally selected TurboTax Free Edition, Deluxe, Premier, or Self-Employed, you can add TurboTax Live.

You can do this at different points while working on your return, but to add it now:

Sign into your current account and select Take me to my return.
Select the Upgrade button in the left menu.
Select the TurboTax Live tab to select your product.

You'll see your TurboTax Live price in this screen.

Don't worry about paying for TurboTax Live before you speak to a tax expert. You'll pay when you file your taxes.

If you have a question about your return and aren’t sure if it requires the help of a Tax Expert, enter your question in the Search box and we’ll let you know if you need a Tax Expert.

Note: TurboTax Live is available for TurboTax Online customers only. TurboTax Live is not available in the TurboTax CD/Download software.

Related Information:

Re: TurboTax Live includes help from a tax expert when you ne...

Gzrrnnr — Fri, 20 Dec 2019 21:16:20 GMT

I do not need a tax expert. I received two TT discs and I want to know how to return one and get the refund. I have tried several times to get an answer or find someone to talk to on the website, and have called a couple of times with my customer ID - [social security number removed]. The website cannot figure out this is different from a fed/state refund. I need a real person to tell me how to get this done! Thank you,

William Phillips

[phone number removed]

Re: TurboTax Live includes help from a tax expert when you ne...

xmasbaby0 — Fri, 20 Dec 2019 21:18:03 GMT

When you request contact with customer support do NOT use the word "refund." Use the word "billing".

topic How talk to TT person? in Get your taxes done using TurboTax

How talk to TT person?

TurboTax Live includes help from a tax expert when you ne...

Re: TurboTax Live includes help from a tax expert when you ne...

Re: TurboTax Live includes help from a tax expert when you ne...