topic Re: Amazon CD Problems in Get your taxes done using TurboTax

Amazon CD Problems

dhjaffe — Mon, 08 Nov 2021 16:08:05 GMT

Last year there seemed to be significant problems with the TurboTax 2020 CD from Amazon running under Mac OS Big Sur. Now that I need to purchase TurboTax 2021, I am hesitant to buy it from Amazon because of those problems. Does anyone know if the Download version from Amazon allows you to download directly from the Intuit website rather than an Amazon website & avoid all those Amazon-related problems?

Re: Amazon CD Problems

GeorgeDenseff — Mon, 08 Nov 2021 16:17:28 GMT

To download from the Intuit site, you would need to purchase from Intuit.

Re: Amazon CD Problems

Anonymous_ — Mon, 08 Nov 2021 16:24:14 GMT

@dhjaffe wrote:

...Does anyone know if the Download version from Amazon allows you to download directly from the Intuit website rather than an Amazon website.....?

If you order the download from Amazon, it will be in your software library on Amazon, not Intuit.

Re: Amazon CD Problems

dhjaffe — Mon, 08 Nov 2021 19:23:13 GMT

Has anybody had any experience with the Staples download version? Did that have any problems working under Mac OS Big Sur?

Re: Amazon CD Problems

sls01bws — Wed, 14 Dec 2022 22:06:02 GMT

I ordered the turbo tax basic with CD. There was no Install CD in the CD sleeve. Please send me a CD

Thank You Sandee Smith

Re: Amazon CD Problems

DoninGA — Wed, 14 Dec 2022 22:16:42 GMT

@sls01bws If ordered from TurboTax -

Contact TurboTax support for this problem.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax