Ongoing Problem With Personal Information With IRS

TyroneSuperNut — Sun, 17 Oct 2021 16:54:35 GMT

So... This all started when I Efiled my 2020 tax return, it was instantly rejected because the IRS says my information does not match. After a few weeks of trying to find solutions, people recommend me main in my return.

Its been months since then, and only recently the "where's my refund" page says "take action" to get my information corrected with the IRS. I spend multiple days trying to get a human on the line and we finally do, we come to find out that when I was born, the social security department gave my information to the IRS in the wrong manner. Basically, they had my middle name as my last name.

We then call the SSD and they insist that my information was correct all along, and then offered to send me a application to change or correct my information. A few business days pass and I get a new social security card in the mail.

Now, the IRS sends me a letter in the mail asking me to call to verify my identity. I get a human on the line and we go through everything and she says she will put me on hold to "lift a hold on my account". During the hold the call is dropped and I haven't been able to get a human since.

Well, about a week later I get another letter in the mail from the IRS, this time it has my full correct name on it, saying that I am eligible for a economic impact payment. Though, the "where's my refund" and the "get my payment" tools still say my information does not match.

What are your thoughts on this? Is this a good sign?

Re: Ongoing Problem With Personal Information With IRS

GeorgeDenseff — Sun, 17 Oct 2021 17:58:54 GMT

It sounds like the IRS had your name incorrect on their database and has fixed it. The IRS is very far behind on updating things like where's my refund. You may just get a check in the mail. Keep checking the websites for updates.

The trick to getting a human somewhat quickly at the IRS is not to out in your social security number when it asks for it. I put in 0# as my SSN and it tricks their phone system into sending the call to the top of the queue. Still might take about 15 minutes for a person to get the call.

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Ongoing Problem With Personal Information With IRS

Re: Ongoing Problem With Personal Information With IRS