topic Re: state efile charges in Get your taxes done using TurboTax

state efile charges

ravnal — Tue, 02 Mar 2021 00:15:10 GMT

Hi, I got my turbotax premire from costco which has 1 free state tax and i paid additional 40$ for another state since i am filing part time resident in 2 states. During the turbo tax filing process it said 20$ for each state efile charge but when it came to actually processing my payment it charged me 25$ for each state. Is the filing fee

in my case 20$ or 25$. thx

Re: state efile charges

xmasbaby0 — Tue, 02 Mar 2021 00:22:24 GMT

Today is March 1. The state e-file fee increases from $20 to $25 in March.

E-filing fee in desktop software

Did you purchase desktop software with state software included? They sell Deluxe both with and without state software--so you have to be careful which one you choose. And even if it does have the state software download included, that is for preparing the state. There is an extra fee to e-file the state. You can avoid the state e-file fee if you print and mail the state instead of e-filing it.

Re: state efile charges

LaceyHutson — Tue, 02 Mar 2021 00:25:08 GMT

After my worked was double checked (I paid an additional $90 for full support -- upfront also -- I fixed the area suggested. After that each time I tried filing them with E-FILE it gave me a message that i would have to mail it in -- what i definitely didn't want to just mail it in, this is the only reason I chose Turbo Tax so I wouldn't need to be in public during a pandemic. Anyway, it would be nice to send my 2020 taxes right from you page -- or request a refund. Anyone know how? I just keep getting sent back to this page

Re: state efile charges

xmasbaby0 — Tue, 02 Mar 2021 00:31:15 GMT

@LaceyHutson What software did you use? If you used the CD/download you could not use the "Live" feature and get help from a CPA. That is only available to users of online software. And...with online, your fee is the same whether you e-file or mail the return. The fee is not for e-filing----it is for using the software --- so you will not get a refund of your fees if you have to mail it for some reason.

If you used the CD/download and paid for the state e-file and were unable to e-file the state returns you can ask customer support for a refund of those state e-file fees.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

Re: state efile charges

ravnal — Tue, 02 Mar 2021 01:18:55 GMT

The problem is with the software that promises to file for 20$ but later charges 25$. Turbotax needs to honor

what was promised if it wants to keep their customers coming back every year. There are other choices

for me next year and I promise I am not coming back if I dont get a refund. Thx.

Re: state efile charges

xmasbaby0 — Tue, 02 Mar 2021 01:23:39 GMT

@ravnal Every year----the early discount fees end at the end of February and go up in March, including the state e-file fee for desktop software. I prepare returns for a number of family members and avoid the state e-filing fees by printing the state returns for them to sign and mail in.

Re: state efile charges

ravnal — Tue, 02 Mar 2021 01:37:27 GMT

thank you very much for the info

Re: state efile charges

TuckerdogAVL — Thu, 15 Apr 2021 16:29:57 GMT

I have always filed state by mail. This year, I decided what the heck. I'll file both Fed and State as efile since TurboTax PUSHES IT RELENTLESSLY. Well, now I know: I got nicked $25 at the last step with everything loaded and ready to go. It was quite a surprise since I haven't e-filed in 20 years of using TurboTax. All I had to do is print out 15 pages and stick them in an envelope with a check. So $85 for the Home and Business; $25 for the State and $60 for the "audit defense." Well played TT. Well played. All non-deductible of course.

Re: state efile charges

Justwannafile — Fri, 14 May 2021 02:49:54 GMT

Perhaps we can organize and regroup in the thread ‘undisclosed state efile charges’.

It only takes seven people with the same problem which can give substantial rise to same common issue — in other words many others were also deceived by the state filing undisclosed charges

to pursue a class action

Re: state efile charges

Justwannafile — Fri, 14 May 2021 02:53:00 GMT

Those state efiling charges are classic hidden fees. Perhaps we can organize and regroup in the thread ‘undisclosed state efile charges’.

It only takes seven people with the same problem which can give substantial rise to same common issue — in other words many others were also deceived by the state filing undisclosed charges

to pursue a class action

Re: state efile charges

c767707 — Sat, 15 May 2021 02:05:12 GMT

If the state tax e-filing charge went up March 2021, why did you not bake that into program updates? I just yesterday (5/13/21) updated the program, and when I got to the e-file step for state taxes, it advised my charge would be $20. However when I stepped through the check out process, the charge magically ballooned to $25. How am I to reasonably know you've jacked the price if you don't update my view within the updated program? I'm not very happy about having to pay more than your program had itemized.

Re: state efile charges

MsKK — Sun, 16 May 2021 17:51:27 GMT

I think this is such a rip off to have to pay $45 for state download (after you pay for software) and then be charged and additional $25 just to efile! It seems federal would step in because this is not encouraging people to efile. It is encouraging them to pay for a stamp (less than $1) and mail in the paper form, which in the long run cost more money to process! Also it encourages the use of paper (opposing any paper reduction efforts). I have used turbo tax for many years, but now I will have to rethink how I do this for next tax year. Shame on turbo tax for nickel and diming its "former" loyal customers!!

Re: state efile charges

VolvoGirl — Sun, 16 May 2021 17:54:19 GMT

@MsKK Did you have to buy a second different state? You do get 1 free state program download to prepare unlimited state returns in that state. Then you need to buy each additional state Program.

Not happy with State E-file cost

MsKK — Sun, 16 May 2021 18:19:31 GMT

Re: state efile charges

gkanch — Mon, 17 May 2021 22:19:06 GMT

I feel cheated somehow, being told that eFile for state is $20, and then charged $25. I can't contact customer service, but I have to search and find out that they increased price on March 1st. It just feel like Intuit is operating like a big bully... very disappointed.

Re: state efile charges

Clasaamom — Fri, 21 May 2021 06:17:48 GMT

@Justwannafile Please refer to the Desktop Software End License user agreement & the online Section Titled: How much does it cost to file my return electronically . Hope this helps.

Re: state efile charges

donnacanterbury — Mon, 18 Oct 2021 15:31:44 GMT

How do I pay the $25.00 to e-file my State tax? I can't find how to pay it, and I can't e-file without paying the fee first. Any help you can give me would be very much appreciated.

Thanks,

Donna C

[email address removed]

[phone number removed]

Re: state efile charges

xmasbaby0 — Sat, 16 Oct 2021 05:28:38 GMT

If you really want to pay to e-file the state return in the desktop software you just have to keep going through the screens in the FILE section until you come to the payment screen. If you choose e-filing for the state return that screen will come up and then you can enter your credit card information.

Re: state efile charges

donnacanterbury — Sat, 16 Oct 2021 07:02:39 GMT

It's asking me to enter a State E-file confirmations number. Where do I get that number? I am not getting a screen to enter a credit card number.

Thanks,

Donna Canterbury

Re: state efile charges

Critter-3 — Sat, 16 Oct 2021 11:13:47 GMT

Online tax preparation and e-filing for 2020 returns will soon be permanently closed. You had until midnight on Friday, October 15 to finish and attempt to e-file; if your e-file was rejected you have until October 20 to make corrections and re-file. Now it is too late to use online software or to e-file.

If you have any changes/corrections at all to make to your 2020 return, you now have another week to finish using the online program before the online system closes for the 2020 returns. After that you will need to use the desktop software, which you must download to a full PC or Mac (not to a mobile device). Save the .taxfile ASAP so you can continue in the downloaded program and not have to start again from scratch.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...

If you already paid for your online software you can ask customer support for a download of the desktop software.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...