topic My tax return was blank. Why? in Get your taxes done using TurboTax

My tax return was blank. Why?

nephi777-hotmail — Thu, 07 Oct 2021 15:35:27 GMT

Re: My tax return was blank. Why?

xmasbaby0 — Thu, 07 Oct 2021 15:45:15 GMT

Are you sure you are in the right account?

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

Re: My tax return was blank. Why?

nephi777-hotmail — Thu, 07 Oct 2021 17:00:12 GMT

Yes, I'm in the correct account. If you have access, you can see my 2020 tax return is available. However it's blank. I would like to begin again if I have to, but there is no option available to do so.

Re: My tax return was blank. Why?

Critter-3 — Thu, 07 Oct 2021 17:07:37 GMT

If the account you access has NO info in it then you are either in the wrong online account or you used the downloaded version instead. Try looking for another account as suggested in the other answer you may be surprised.

Re: My tax return was blank. Why?

VolvoGirl — Thu, 07 Oct 2021 17:08:46 GMT

NO we can't access your return or account. We are just other users like you. Have you filed yet? Can you open your return? Click on Add A State to let you back in. Are you trying to print a copy?

Here's an alternate way to print by opening the filed return back up to print at the Print Center, where you can also get the worksheets.

You have to have your return open on the screen to get to Tax Tools and print.

Select Tax Home in the left menu.
Scroll down to Your tax returns & documents.
Select 2020, and then select Add a State (you're not actually adding a state, this just gets you back into your return).

After the return is open, click in the left menu column on TAX TOOLS, then PRINT CENTER.

Then choose Print, save, view this year's return.

The next screen should offer some options: Just my tax returns or include government worksheets (optional), or include government and TurboTax worksheets (optional.)