topic Additional ID Verfication - won't advance in Get your taxes done using TurboTax

Additional ID Verfication - won't advance

Morgo2 — Thu, 01 Jul 2021 20:18:53 GMT

After inputting all the information for my license and my wife's license (triple checked this screen 10 times), nothing happens after clicking "Continue". No error message. Nothing.

What am I to do?

Re: Additional ID Verfication - won't advance

Bsch4477 — Fri, 02 Jul 2021 14:54:00 GMT

The IRS doesn’t require that information and many states do not either. Try deleting the information on that screen and just click continue.

Re: Additional ID Verfication - won't advance

Morgo2 — Sun, 04 Jul 2021 13:04:54 GMT

Thank you. That worked.