topic Re: why do I need activation code again in Get your taxes done using TurboTax

why do I need activation code again

dakota95 — Wed, 01 Apr 2020 19:46:41 GMT

I'm trying to access my file in TT 2019. Every time I try I get we must activate TT.

I did that when I installed used it to file me federal & state 2019 taxes.

I don't have the original box-cd that came with TT 2019 inside.

Is there a way to get around this?

Re: why do I need activation code again

VolvoGirl — Wed, 01 Apr 2020 19:49:29 GMT

Turbo Tax asks for the License Code each time you start

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/00/960924

Re: why do I need activation code again

Bubba1481 — Thu, 02 Apr 2020 15:12:27 GMT

I have never had to reenter my activation code before. I have been using turbotax for more than 30 years

Re: why do I need activation code again

macuser_22 — Thu, 02 Apr 2020 15:15:34 GMT

@Bubba1481 wrote:

I have never had to reenter my activation code before. I have been using turbotax for more than 30 years

Because it is new this year since so many computers do not have CD drives anymore and customers want downloads instead.

Re: why do I need activation code again

Man_Daddio — Mon, 18 Jan 2021 21:44:01 GMT

Fix the **bleep** software. I am not going to buy the product if we need to activate it each time we get on. Then the solutions suggested are also very annoying. I don't have to do any of this to do with any other software. Life is hard enough. Don't add to it Intuit.

Re: why do I need activation code again

Lancair — Fri, 22 Jan 2021 22:32:12 GMT

Now ir=t seems I have used the activation too many times. I have exceeded the allowable activations? NOW WHAT? And your 4 or 5 step fix is not only annoying it doesn't work on my computer. Turbotax 202 is fine. It is 2019 I am having trouble with

Re: why do I need activation code again

AkinaLO — Sat, 23 Jan 2021 00:22:34 GMT

Please follow these instructions to contact a specialist that can send you a push installation download.

You will need to fill out some information first.

https://ttlc.intuit.com/replies/4259363

Re: why do I need activation code again

Lancair — Tue, 26 Jan 2021 16:09:37 GMT

I don't see a way to contact the specialist for the push fix you mentioned. How do I contact them?

Thanks, Doug

Re: why do I need activation code again

MichelleLO — Tue, 26 Jan 2021 16:29:50 GMT

@Lancair To contact TurboTax Customer Support for assistance with your download issue, please see What is the TurboTax phone number?

Re: why do I need activation code again

billswihart1 — Fri, 05 Feb 2021 01:35:03 GMT

Hell yes wasting my time

Re: why do I need activation code again

rgrier — Mon, 01 Mar 2021 00:44:57 GMT

This happens to me ONLY when I have an external drive attached to my computer. When I disconnect the external drive, I don't have the problem. If you have any external drives connect, you can try removing them while you boot TurboTax. Good luck!

Re: why do I need activation code again

jiezhu — Tue, 02 Mar 2021 18:36:08 GMT

you rock!

Re: why do I need activation code again

bendanail — Sat, 06 Mar 2021 13:29:50 GMT

Removing ALL external drives while starting program works for me, thanks! This included thumb drives.

Re: why do I need activation code again

cdpalmer3 — Tue, 09 Mar 2021 03:55:30 GMT

Yeah this is a PITA!

Re: why do I need activation code again

jademnm — Fri, 12 Mar 2021 16:26:47 GMT

Removing the external hard drive was EXACTLY the fix! Thank you! Would be nice for TurboTax to fix this bug. I purposely keep my tax files backed up to the external drive, but I do have the main copy on my PC that didn't move. I have TurboTax 2020 (cd version from Costco) this happened on. I also have used TurboTax CD version for 15+ years without this issue ever happening before.

Re: why do I need activation code again

MDTerp66 — Fri, 12 Mar 2021 16:35:00 GMT

I found the people who monitor TurboTax Facebook page much more responsive. They will message you back fairly quickly.

Re: why do I need activation code again

davewill — Sat, 13 Mar 2021 22:43:45 GMT

I installed TT Deluxe 2020 (from a CD) about a month ago. Since then, I've used (open/close) it numerous times with no issues. Today, I started TT and had to reenter the 16-character license code!! Fortunately, I saved the package materials.

Same thing happened last year, but lost license code and I spent an hour on the phone with TT support getting this resolved.

Other users having same problem with TT 2020 Deluxe. Needs a fix ASAP!!!

Re: why do I need activation code again

garycoryer — Sun, 14 Mar 2021 03:42:06 GMT

That is almost right. It's not that you need to remove the drives, it's that you need to have the same set of drives plugged in as when you activated TurboTax. I had to plug mine back in to get it to skip the authentication. There was no consideration that users would have different external drives plugged in when they try to use TurboTax. This means I can only use my TurboTax on my desk at home because I have a bank of three large drives plugged in thru a port multiplexor attached to my laptop. That would be most impractical to carry around. Poor software design.

Re: why do I need activation code again

Sewist — Sun, 21 Mar 2021 17:32:11 GMT

That was the best answer - I removed the sd card and TT opened!

Turbo Tax - Please add that little tidbit as the FIRST instruction for troubleshooting!

Re: why do I need activation code again

stevekayak — Sun, 28 Mar 2021 05:10:04 GMT

My connected 'drive' was a USB-connected Canon color printer that I turned on to print a Quicken Tax Summary for plugging in numbers on my tax return! Turned the printer back off and got into TT with no problem. Learn something new every day....

topic Re: why do I need activation code *again* in Get your taxes done using TurboTax

why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

Re: why do I need activation code *again*

topic Re: why do I need activation code again in Get your taxes done using TurboTax

why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again

Re: why do I need activation code again