topic Began return through CNN link for a $20 discount. Worked on return and verified the price; came back to file and the discount disappeared. What happened? Any recourse? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/began-return-through-cnn-link-for-a-20-discount-worked-on-return-and-verified-the-price-came-back-to/01/202296#M82577 Sat, 01 Jun 2019 17:45:48 GMT Unhappy1 2019-06-01T17:45:48Z Began return through CNN link for a $20 discount. Worked on return and verified the price; came back to file and the discount disappeared. What happened? Any recourse? https://ttlc.intuit.com/community/taxes/discussion/began-return-through-cnn-link-for-a-20-discount-worked-on-return-and-verified-the-price-came-back-to/01/202296#M82577 Sat, 01 Jun 2019 17:45:48 GMT https://ttlc.intuit.com/community/taxes/discussion/began-return-through-cnn-link-for-a-20-discount-worked-on-return-and-verified-the-price-came-back-to/01/202296#M82577 Unhappy1 2019-06-01T17:45:48Z Try this to recover your CNN discount: 1.       Go back t... https://ttlc.intuit.com/community/taxes/discussion/try-this-to-recover-your-cnn-discount-1-go-back-t/01/202303#M82580 <P></P><P>Try this to recover your CNN discount:</P><P>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN>Go back to the special website provided by your bank, credit union, or insurance company and select the&nbsp;<STRONG>TurboTax </STRONG>link or icon.</SPAN></P> <P>o&nbsp;&nbsp; This will take you to the special TurboTax-branded affiliate site with the discounted pricing.</P> <P>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN>Sign in to TurboTax and be sure to select the&nbsp;<STRONG>Take me to my return</STRONG>&nbsp;button.</SPAN></P> <P>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN>Select&nbsp;<STRONG>Tax Tools</STRONG>&nbsp;on the left, and then&nbsp;<STRONG>Tools</STRONG>.</SPAN></P> <P>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN>Now select the&nbsp;<STRONG>My Fees</STRONG>&nbsp;button. It should show the discount.</SPAN></P> <P><STRONG>Still Having Problems?</STRONG><SPAN><BR /> The next step is to&nbsp;</SPAN><A href="https://ttlc.intuit.com/questions/1901195-allow-cookies-and-pop-ups" target="_blank">allow cookies</A>. Then follow steps 1-5 again.</P> <P>Source: <A href="https://ttlc.intuit.com/questions/2824053" target="_blank">TurboTax Products Promotions with Partners</A></P><BR /><P></P> Sat, 01 Jun 2019 17:45:50 GMT https://ttlc.intuit.com/community/taxes/discussion/try-this-to-recover-your-cnn-discount-1-go-back-t/01/202303#M82580 CarolynM 2019-06-01T17:45:50Z