topic Re: Reject Code IND-031-04 in Get your taxes done using TurboTax

Reject Code IND-031-04

NikLuvs72 — Fri, 19 Mar 2021 09:01:31 GMT

After receiving 4 rejections, I learned some valuable information. Currently, the IRS still has not processed 7 million 2019 tax returns. If this applies to you, even though your 1040 has a specific AGI, the IRS has it as zero.

To confirm this most likely applies to me, I created an IRS account to see my tax transcripts. For the year 2019, instead of the transcript, it has a "Verification of non-filing letter for the year" which "provides proof that the IRS has no record of a filed Form 1040-series tax return for the year you requested."

I went back to my 2020 return and entered zero for the AGI and re-efiled. The IRS accepted it within 5 minutes.

This more than likely explains why I only received the first stimulus and not the second or third.

I of course will contact the IRS to further confirm for my scenario, but I thought this might help some people.

Re: Reject Code IND-031-04

LisaVee — Fri, 19 Mar 2021 12:15:29 GMT

Well now isn't that special! This happening to my mom as well and she also never received the second stimulus payment. I think I will try this. Thanks

Re: Reject Code IND-031-04

fanfare — Fri, 19 Mar 2021 13:48:41 GMT

AGI = zero works for some filers but not for others.

you can also first tell TurboTax you did not file last year.

Re: Reject Code IND-031-04

NikLuvs72 — Fri, 19 Mar 2021 17:31:30 GMT

Looking at what the IRS had was the most helpful. I'd recommend creating an account to view her transcripts.

Re: Reject Code IND-031-04

smori — Mon, 17 May 2021 15:00:07 GMT

Thank you so much! After 3 attempts rejected for my minor kids' tax return the 4th attempt was accepted. Big relief!

Re: Reject Code IND-031-04

r31391 — Mon, 17 May 2021 15:11:37 GMT

How do I tell TurboTax that I did not efile last year?

Re: Reject Code IND-031-04

DoninGA — Mon, 17 May 2021 15:12:27 GMT

@r31391 wrote:

How do I tell TurboTax that I did not efile last year?

In the File section of the program on Step 3 you are asked if you filed a 2019 tax return.

Re: Reject Code IND-031-04

bradcarlson13327 — Tue, 18 May 2021 18:54:54 GMT

I checked the IRS database and the AGI was correct and the amount that TurboTax had filled in. After the 3rd reject, I changed the AGI to 0. It rejected with the same code for Spouse AGI. I changed that to 0. And the return was accepted. I think there is a bug on one side or the other - TurboTax or the IRS.

Re: Reject Code IND-031-04

anniegrl — Thu, 06 Jul 2023 21:40:48 GMT

Thanks for sharing this. I did the same thing and after wasting half a day getting rejected, it FINALLY worked!