topic Re: I cannot get past the personal worksheet section. in Get your taxes done using TurboTax

I cannot get past the personal worksheet section.

impactinglives- — Fri, 12 Mar 2021 01:13:14 GMT

Re: I cannot get past the personal worksheet section.

SweetieJean — Fri, 12 Mar 2021 01:33:17 GMT

Are you getting an error message?

Re: I cannot get past the personal worksheet section.

bushle1965 — Sat, 15 May 2021 21:35:32 GMT

There is a "load error" when I get done with the "Let's catch up" part of the process.

Re: I cannot get past the personal worksheet section.

JotikaT2 — Sat, 15 May 2021 21:45:56 GMT

If you are working in the online software, try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in.

Instructions to clear cookies to restart TurboTax

If you are using the desktop version of the software, try the following to update your software

Select the Online menu at the top
Then select Check for Updates.

@bushle1965