E-MAILING

edcaroline11 — Sat, 15 May 2021 19:50:40 GMT

HELP! FINISHED BOTH FEDERAL & CA PREP. SENT FOR E-MAILING OF BOTH. NEITHER WILL GO??????? OR GIVE ME PHONE NUMBER TO CALL TODAY PLEASE.

Re: E-MAILING

xmasbaby0 — Sat, 15 May 2021 19:55:48 GMT

You mean you are trying to e-FILE---not email. What happens---are your returns being rejected or are you getting some kind of error message?

If it is rejecting:

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?

If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

topic Re: E-MAILING in Get your taxes done using TurboTax

E-MAILING

Re: E-MAILING