topic Re: Speak with the agent in Get your taxes done using TurboTax

Speak with the agent

mickale17 — Sat, 22 Feb 2020 07:42:50 GMT

Speak with the agent

Re: Speak with the agent

Anonymous_ — Sat, 22 Feb 2020 16:57:31 GMT

Phone support is not available for the free version of TurboTax. Otherwise you can contact Support at the link below during regular business hours.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: Speak with the agent

tomothy82 — Thu, 27 Feb 2020 03:11:01 GMT

Havent got my refund

Re: Speak with the agent

CatinaT1 — Thu, 27 Feb 2020 23:23:50 GMT

TurboTax does not get any information about refund status. You must check the status yourself using the IRS refund tracking web site: https://www.irs.gov/refunds

Re: Speak with the agent

adrianjackman — Mon, 09 Mar 2020 16:33:31 GMT

can i transfer data from 2018 return for my son that i did to a free turbo tax online that he wants to use this year (2019)?

Re: Speak with the agent

Anonymous — Mon, 09 Mar 2020 16:59:16 GMT

Yes, you can. You can transfer the .tax file from a TurboTax account, or a PDF which will save some typing but will not transfer as much as a .tax file. See the instructions in our FAQ regarding how to access your previous years' tax returns!

Re: Speak with the agent

NoSlack64 — Tue, 14 Apr 2020 20:08:35 GMT

I filed my 2019 tax with Turbotax software and my 2019 tax was rejected for incorrect 2018 AGI. I made a request to IRS for a copy of my 2018 tax they had on file and IRS sent my a copy of my 2018 tax and the AGI on their copy of my 2018 is the same as that I used for my 2018 AGI. I cannot reach IRS by phone. I need your help to finish with my 2019 taxes.

Re: Speak with the agent

sweetums82274 — Thu, 28 Jan 2021 21:16:14 GMT

I filed my 2019 w2 with ya all. They are pending right now. How do I go in and fix something on it. I just need to say that I got the 600 dollar stimulus

Re: Speak with the agent

MarilynG1 — Thu, 28 Jan 2021 21:29:14 GMT

Do you mean you filed your 2020 taxes and added Stimulus Info?

You can't make any changes to that return right now. If it is later Rejected by the IRS, you will be able to open your return and change your entries to the 'stimulus questions' in the Federal Review section.

If your return is accepted by the IRS (sometime after February 12), wait until you receive your Refund and then you can Amend Your Return if you need to.

Click this link for instructions on How to Amend your 2020 Return.

Re: Speak with the agent

camero_75 — Fri, 05 Feb 2021 20:53:27 GMT

i am trying to install my turbotax to my laptop and the code i am using says it has been used already

Re: Speak with the agent

TerukoL — Fri, 05 Feb 2021 21:07:04 GMT

@camero_75 did you purchase your software directly from Intuit or from a different retailer?

If you still continue to have the same problem, please click the link to contact TurboTax customer support.

Re: Speak with the agent

Azieb Berhane — Sun, 21 Feb 2021 20:03:31 GMT

I would like an agent to call me ASAP [phone number removed]

Re: Speak with the agent

CarissaM — Mon, 22 Feb 2021 00:34:12 GMT

We are unable to provide call backs in this public forum.

If you would like to speak with an agent, please click here to contact customer support.

Re: Speak with the agent

Fidenise45 — Wed, 12 May 2021 17:07:23 GMT

I file my taxes through turbo tax in 2021 and on May 10th turbo tax took$90 out my bank account I need my money

Re: Speak with the agent

LinaJ2020 — Wed, 12 May 2021 18:16:38 GMT

I am attaching a TurboTax Help article for your answer. Click here: Auto debit

@ Fidenise45

Re: Speak with the agent

Jade11 — Mon, 05 Jul 2021 16:38:26 GMT

I have received a verification letter and 5071c can you please help me with it

Re: Speak with the agent

Anonymous_ — Mon, 05 Jul 2021 16:56:36 GMT

@Jade11

See https://www.irs.gov/individuals/understanding-your-letter-5071c-or-6331c

Re: Speak with the agent

marbmic0604 — Fri, 21 Jan 2022 18:03:55 GMT

I need speak with someone about my taxes 2019.2020. I never filed I also never received my stimulus check

Re: Speak with the agent

EbonyA — Fri, 21 Jan 2022 18:24:08 GMT

You may contact Turbo Tax support using the information below @marbmic0604

Turbo Tax Phone Number

Re: Speak with the agent

aroooga72 — Sat, 04 Feb 2023 13:33:29 GMT

can you please help me with my 2021 tax returne that was rejected and i got a 5071C letter from the irs