topic Can't input data. Everything else appears to work. Have uninstalled and reinstalled several times. What can I do to enable data input on Windows 10 Pro PC? in Get your taxes done using TurboTax

Can't input data. Everything else appears to work. Have uninstalled and reinstalled several times. What can I do to enable data input on Windows 10 Pro PC?

marygrantsuitcase — Sat, 01 Jun 2019 17:33:12 GMT

Turbo has transferred all info from last year, can recover 2018 transfers. I can not type in any data boxes, to include the registration. When I attempt to type, Turbo stops responding..

...or, if that doesn't work ....shut it down, then downlo...

SteamTrain — Sat, 01 Jun 2019 17:33:13 GMT

...or, if that doesn't work ....shut it down, then download and install the separate Manual Update, and see if that fixes it..

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901192-manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business">https://ttlc.intuit.com/questions/1901192-manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business</a>

Thanks for the info .... it appeared I wasn't using Turbo...

marygrantsuitcase — Sat, 01 Jun 2019 17:33:14 GMT

Thanks for the info .... it appeared I wasn't using Turbo with admin privilege. Correcting that solved my issues.

Great news. We're glad you got it to work. Thanks for r...

mesquitebean — Sat, 01 Jun 2019 17:33:16 GMT

Great news. We're glad you got it to work. Thanks for reporting back on what was causing it.

Have you rebooted your computer since installing, and run...

mesquitebean — Sat, 01 Jun 2019 17:33:17 GMT

Have you rebooted your computer since installing, and run the program updater?

Did you install using this recommended method?

You must install using Administrator privilege.
First manually disconnect your computer from the Internet so you can safely temporarily disable your antivirus and firewall software programs.
Close any other open programs.
If installing from a downloaded installation file, then double-click the file to start the install process, and skip the CD steps.
If installing from a CD, insert the CD and the installation should launch.  If it doesn't start installing automatically, then here's how to launch it:

      Hold down the Windows+R keys to open the Run window.
      Click Browse, and then navigate to the TurboTax CD on your CD/DVD/RW drive (usually Drive D).
      Double-click the setup.exe file.
      Click OK to launch the installer.

After installing, be sure to re-enable your antivirus and firewall programs before connecting  your computer back up to the Internet.
Reboot (restart) your computer.
Launch TurboTax and run the program updater.