topic Re: E-file rejected but info correct in Get your taxes done using TurboTax

E-file rejected but info correct

creekforest — Thu, 29 Apr 2021 12:12:42 GMT

I used e-file with turbo tax for the first time, filling in the AGI from 2019 return. It was rejected with the note the AGI didn't match. Would prefer to e-file and not mail paper forms. Do I have another way to make it work?

Re: E-file rejected but info correct

xmasbaby0 — Thu, 29 Apr 2021 13:52:25 GMT

If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

Re: E-file rejected but info correct

SweetieJean — Thu, 29 Apr 2021 14:39:41 GMT

Also see:

Are IRS Security Tools Blocking Millions of People from Filing Electronically? | Tax Policy Center