topic Re: EFile Charge in Get your taxes done using TurboTax

EFile Charge

MJHandJr — Sat, 17 Apr 2021 17:53:06 GMT

I am trying to resubmit both my State and Federal tax returns that were rejected earlier. TurboTax is trying to charge me again $25 to file my state return, when I have already paid it.

The first time it was rejected and resent, TurboTax recognized that I had already paid, but, for some reason, it is not recognizing so this time around.

Re: EFile Charge

KathrynG3 — Sat, 17 Apr 2021 18:26:06 GMT

There is no additional charge to fix rejected returns. If you are still experiencing issues, you may need to reach out to phone support directly. To contact TurboTax, here is the phone number: (800) 446 - 8848. For more information about ways to contact TurboTax, see: What is the TurboTax phone number?

Be sure that you are in the same account. If the username changed, there could be more than one instance of your return. See: How many Intuit Accounts do I have with TurboTax?

For more information, see: How do I fix a rejected return?

Re: EFile Charge

MJHandJr — Sat, 17 Apr 2021 19:08:26 GMT

OK, Thanks, KathrynG3. I'll wait and see if my fed return is finally accepted this time and, if so, then try and efile the MI return again. If it gets rejected again, then I'll just mail both.