topic Re: App-specific password in Get your taxes done using TurboTax

App-specific password

LorenB186 — Tue, 16 Feb 2021 22:01:13 GMT

I have an app-specific password but I can't paste it into the app-specific password box in TurboTax. Ctrl-V doesn't work. I can paste the password into a Word Doc but not into TurboTax. The password is a long string of letters and numbers

Re: App-specific password

SForrestLO — Sat, 20 Feb 2021 20:41:14 GMT

You may have to type it in instead of using the copy and paste function.

Re: App-specific password

gtbutch — Tue, 02 Mar 2021 23:44:07 GMT

So you're asking us to enter a 28 character alphanumeric password which we cannot see as we're typing it in. Once it's typed, we cannot verify the contents be sending.

You can't be saying this with a straight face as the answer is borderline absurd. Try suggesting to your programmer to fix the problem.

Re: App-specific password

gordonsmith4 — Thu, 15 Apr 2021 20:11:46 GMT

need help with getting into betterment.....usingn their multi letter/number password.....

get this message...

We recommend you check your internet connection and try again. If we still can't get your info, don't worry. We'll help you enter it manually so you can keep working on your taxes.

I did enter the password manually (rather than copy and paste)....please call me and HELP

Re: App-specific password

gordonsmith4 — Thu, 15 Apr 2021 20:17:44 GMT

I also have very strong wifi access.....please help!

using a Mac

I did contact the betterment specialist...she gave up....asked that I call you!