topic Re: Turbotax error/malfunction; entries erroneously changed/created by software in Get your taxes done using TurboTax

Turbotax error/malfunction; entries erroneously changed/created by software

Teng0 — Mon, 22 Feb 2021 20:02:56 GMT

TT malfunctioned before my eyes. I checked 1099-DIV entries, and they were all correct. After finishing, I was asked to review an entry which had zeroed out! Upon checking, I found a new entry had been created, replicating an existing one, and 2 sets of numbers had been transposed up, leaving the third one zeroed!

Re: Turbotax error/malfunction; entries erroneously changed/created by software

109108107 — Fri, 09 Apr 2021 23:33:09 GMT

I have in excess of $80,000 in income and the software says I owe no taxes!!! What is wrong with it?

Re: Turbotax error/malfunction; entries erroneously changed/created by software

VolvoGirl — Fri, 09 Apr 2021 23:40:29 GMT

What kind of income? W2, 1099 etc. You probably had withholding taken out? Do you mean no tax on line 16 or no tax due on line 35? Your withholding and credits must have covered the tax on your income. Review your return (each line) before you file. What lines don't you understand?

Before filing, You can preview the 1040 or print the whole return

https://ttlc.intuit.com/community/accessing/help/how-do-i-preview-my-turbotax-online-return-before-filing/00/26160

Re: Turbotax error/malfunction; entries erroneously changed/created by software

LinaJ2020 — Sat, 10 Apr 2021 01:19:46 GMT

Or to remove the form (s) or worksheet (s) you do not need.

In TurboTax online,

Sign into your account, select Pick up where you left off
From the left menu, select Tax Tools, click on the drop down arrow
Select Tools
Under Other helpful links, choose Delete a form
Select Delete form and worksheet and Continue with My Return