topic Re: Qualified disaster in Get your taxes done using TurboTax

Qualified disaster

chutch — Fri, 01 Mar 2019 19:17:14 GMT

I have never claimed a qualified disaster on previous returns, but turbotax is requesting "For the 2017 Qualified Disaster distribution you reported, we need to know what type of disaster you were affected by".

This question immediately follows the 1099-R distribution questions. My 2018 distribution relates to a conversion not a disaster. I tried to delete Form 8915 and although it goes away, this question does not.

Thoughts?

Re: Qualified disaster

taxingmypatience — Sat, 02 Mar 2019 00:25:00 GMT

"me too" - I can't figure out a way around it either, it insists I am taking it out as a disaster qualified distribution

Re: Qualified disaster

HollyP — Sat, 02 Mar 2019 01:55:16 GMT

Yes, we are aware of this experience and thank you for the feedback. Please see, Why is Qualified Disaster Distribution appearing even though i said no?

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Re: Qualified disaster

chutch — Wed, 06 Mar 2019 15:02:34 GMT

Thank you for the confirmation and the link to the solution.

Re: Qualified disaster

kpalm — Fri, 24 Jan 2020 16:34:30 GMT

I just experienced this error on 1/23/2020 after I entered my 1099R information. Was the bug reintroduced in a software update. I'm in a loop now and I can't complete my taxes! I have never claimed a qualified disaster.

Re: Qualified disaster

KathrynG3 — Mon, 27 Jan 2020 15:37:55 GMT

Please answer "no" to the question "Was this a Qualified Disaster Distribution?" and when asked "What type of disaster affected you in 2017?" leave the selection blank and hit continue.

This will not affect any calculations and you will be able to E-file.

Since Form 8915 is deleted but the question is not going away, I also recommend clearing your cache and cookies. I also recommend you use Chrome and open an incognito browser by clicking on the three dots in the upper right corner of Chrome>New incognito window.

Clear your cache and cookies (the link describes the specific steps for different browsers)
- In general, hold down Ctrl+Shift+Del. Under the Basic tab, clear data for at least 24 hours, but preferably 7 days
- Sign out of TurboTax
- Close your browser window
- Re-open TurboTax