topic How do you get turbo tax to pay you your taxes they said they would when I filled em out if the irs except em we will pa in Get your taxes done using TurboTax

How do you get turbo tax to pay you your taxes they said they would when I filled em out if the irs except em we will pa

Casper3581 — Wed, 31 Mar 2021 09:14:59 GMT

I haven't seen a dime

Re: How do you get turbo tax to pay you your taxes they said they would when I filled em out if the irs except em we will pa

RBBrittain — Wed, 31 Mar 2021 11:27:43 GMT

Once your return is transmitted to and accepted by the IRS, TurboTax has nothing to do with refund processing; all refunds are processed by the IRS, and paid by the U.S. Treasury Department of which the IRS is a part. Intuit contractors, such as Green Dot and its subsidiary Santa Barbara Tax Products Group (SBTPG), are only involved AFTER the refund is issued by Treasury *IF* you elected a "bank product" such as "pay from refund", Refund Advance and/or Turbo Card; usually in those cases Treasury sends the refund to SBTPG who deducts fees & recoups any Refund Advance, then SBTPG sends the balance to your bank account or Turbo Card (issued & administered by Green Dot).

Please visit https://www.irs.gov/refunds or call 1-800-829-1040 for information from the IRS as to your refund status. Please note that the IRS has been backlogged this tax season; it is entirely possible that the IRS is still processing your return.

Re: How do you get turbo tax to pay you your taxes they said they would when I filled em out if the irs except em we will pa

Casper3581 — Wed, 31 Mar 2021 11:30:17 GMT

May i please get a call from myou [phone number removed] this isn't being fixed

Re: How do you get turbo tax to pay you your taxes they said they would when I filled em out if the irs except em we will pa

RBBrittain — Thu, 15 Apr 2021 22:29:31 GMT

Please refer to my previous reply. If your refund still hasn't processed, YOU will have to contact the IRS; TurboTax has NOTHING AT ALL to do with that part of the process. Please do NOT post your phone number here as this is a public user-to-user forum; it was redacted for your own safety. TurboTax does NOT call users about these issues as it has NO control over them; only the IRS issues refunds.