topic Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and always get an error code 2. in Get your taxes done using TurboTax

Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and always get an error code 2.

-scarlet-1 — Thu, 25 Mar 2021 14:15:34 GMT

We are experiencing Internet transmission problems. Your transmission didn't go through. Intuit's Electronic Filing Center did not receive your return(s). Error: 2

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

JeanneLO — Thu, 25 Mar 2021 18:03:04 GMT

Please see this TurboTax FAQ for tips when you receive an Error Code 2 when transmitting your tax return: Error Code 2 - Internet connection issue

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

MP54 — Sat, 10 Apr 2021 14:38:26 GMT

I have been trying to transmit my return for the last 2 days. it keeps giving me the error code 2. The firewall and popup blocker are shut off. I took the payment ok but will not transmit the return.

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

HeatherPLO — Sat, 10 Apr 2021 16:32:05 GMT

Please see the Help Article here for further troubleshooting: Error Code 2 - Internet connection issue

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

MP54 — Sun, 11 Apr 2021 14:47:26 GMT

you and this forum was absolutely no help, but we got it figured out on our own. Thanks for nothing.

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

PRC56 — Tue, 13 Apr 2021 05:41:35 GMT

Like MP54, I've checked into and implemented all of the suggestions related to transmission Error 2.

Sadly, I haven't had any success over the past two days, even after multiple re-tries, multiple Win 10 updates, disabling firewalls and anti-virus programs, and even clearing browser caches and cookies - even though I'm using the CD version. Based on my results -- still stuck with Error: 2 -- I'm finding the forum to be of limited help as well.

Any suggestions at this point (especially after collecting my state filing fee) would certainly be welcome. If I can't successfully e-file I'll certainly be an unhappy customer :-(.

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

JeanneLO — Tue, 13 Apr 2021 16:27:34 GMT

Did you do a manual update of the TurboTax software?

Please follow the instructions in this TurboTax FAQ to contact customer support if you need further assistance: What is the TurboTax phone number?

@PRC56

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and always get an error code 2.

Janniren — Wed, 26 Jan 2022 15:05:49 GMT

I have been trying to submit my efile taxes for two days and get Transmission problems. I tried on two different devices, my cellphone and laptop. Turbetax took their fee with no problem.

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

BrandiLO1 — Wed, 26 Jan 2022 15:25:22 GMT

Have you completed the troubleshooting steps here @Janniren? If so, please click here to contact customer care for further assistance.

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

Goldribbon — Wed, 13 Apr 2022 01:28:59 GMT

I had this problem also, and I tried all of the firewall suggestions, still wouldn't transmit. Here's how I got it to work:

1) I lowered the firewall as suggested in other posts.

2) Instead of trying to efile the federal and states at the same time, I efiled each return individually. So I started with federal and then each state. Each of those returns individually went through on the first try without a hitch.

I hope this will help someone.

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

Ebony A — Wed, 13 Apr 2022 14:30:29 GMT

Thank you for providing the tips that worked for you for Error Code 2 @Goldribbon. In addition, I am also including some troubleshooting steps below as it relates to transmission problems in general.

Transmission trouble

Transmission server issue

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

elai1001 — Wed, 20 Apr 2022 21:37:40 GMT

It worked for me, too, even without changing my security setting. I transmitted Fed first, then state. It took a while for Fed, but went through. Thanks @Goldribbon

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

jslamp1 — Fri, 24 Feb 2023 15:41:07 GMT

How did you solve this? I contacted Turbotax/Intuit and they couldn't figure it out.

Re: Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and al...

DaraLO — Fri, 24 Feb 2023 16:57:03 GMT

We've found that for some users this issue stems from the security settings and/or internet settings on their computer. Please try both solutions posted by users on this thread here and here.

@jslamp1