topic Re: Zipcode error Illinois in Get your taxes done using TurboTax

Zipcode error Illinois

rsepulveda5 — Tue, 23 Mar 2021 01:18:35 GMT

Hello,

I have delete the form and filled it out again but still keeps telling me my zipcode and city are incorrect.

Chicago, ILL, 60657 but it wont accept it.

HELP!!!

TIA

Re: Zipcode error Illinois

KrisD15 — Tue, 23 Mar 2021 01:32:37 GMT

I'm not sure which form you are referring to.

Could it be that you are add the "ILL"

If this is the Illinois state return, should it just be Chicago 60657 or Chicago IL 60657?

Re: Zipcode error Illinois

rsepulveda5 — Tue, 23 Mar 2021 01:37:27 GMT

Hey thanks for the quick reply. the form is asking for county, city, state and zip. 🤔

Re: Zipcode error Illinois

Carl — Tue, 23 Mar 2021 01:42:05 GMT

Just a hunch. But is the address physically inside the borders (red shaded area) of the "updated" map at https://www.zipdatamaps.com/60657

I take note that the official US Postal Service name for 60657 is CHICAGO, Illinois. While you can abbreviate the state with it's 2-letter designation of IL, you can't abbreviate the city name.

Re: Zipcode error Illinois

KrisD15 — Tue, 23 Mar 2021 01:42:09 GMT

Cook County, Chicago, IL 60657

are you entering ILL or IL or is it a drop-down list for the state?

Re: Zipcode error Illinois

rsepulveda5 — Tue, 23 Mar 2021 02:00:04 GMT

Hi,

It's the personal information form for state. When I add my info it populates the ILL automatically for me. Then when I go to E-File it says it needs to "fix" 2 errors and asks me to correct my zipcode 60657 and City Chicago. I've tried everything at this point?

Thank you again for all your help!!!!

Re: Zipcode error Illinois

Mike9241 — Tue, 23 Mar 2021 05:40:13 GMT

I know this may sound silly but make sure the zero is not the letter "O" you are trying to type.

Re: Zipcode error Illinois

rsepulveda5 — Tue, 23 Mar 2021 12:39:57 GMT

Good Morning Kris,

Its a drop down.

Thank you,

Robert

Re: Zipcode error Illinois

rsepulveda5 — Tue, 23 Mar 2021 12:40:35 GMT

Good Morning Mike,

Yeah it's a zero '0'