https://ttlc.intuit.com/community/taxes/discussion/my-ex-wife-took-over-my-turbo-tax-account-and-i-can-not-figure-out-how-to-start-my-own-separate/01/2116793#M761765 Every time I try to log on to my account, all i get is her stuff from last year. It won't let me start a separate account for myself. Sun, 21 Mar 2021 16:35:02 GMT lsparkie 2021-03-21T16:35:02Z https://ttlc.intuit.com/community/taxes/discussion/my-ex-wife-took-over-my-turbo-tax-account-and-i-can-not-figure-out-how-to-start-my-own-separate/01/2116793#M761765 Every time I try to log on to my account, all i get is her stuff from last year. It won't let me start a separate account for myself. Sun, 21 Mar 2021 16:35:02 GMT https://ttlc.intuit.com/community/taxes/discussion/my-ex-wife-took-over-my-turbo-tax-account-and-i-can-not-figure-out-how-to-start-my-own-separate/01/2116793#M761765 lsparkie 2021-03-21T16:35:02Z https://ttlc.intuit.com/community/taxes/discussion/re-my-ex-wife-took-over-my-turbo-tax-account-and-i-can-not-figure-out-how-to-start-my-own-separate/01/2116925#M761815 <P>as far as I know, every sign on page on the internet offers you the chance to <EM>create a new account.</EM></P> Sun, 21 Mar 2021 17:06:23 GMT https://ttlc.intuit.com/community/taxes/discussion/re-my-ex-wife-took-over-my-turbo-tax-account-and-i-can-not-figure-out-how-to-start-my-own-separate/01/2116925#M761815 fanfare 2021-03-21T17:06:23Z https://ttlc.intuit.com/community/taxes/discussion/re-my-ex-wife-took-over-my-turbo-tax-account-and-i-can-not-figure-out-how-to-start-my-own-separa/01/2122388#M763829 <P><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="font-size:14px"><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/70392">@fanfare</a> is correct - you will have to</SPAN><STRONG> create a brand-new accoun</STRONG><SPAN style="font-size:14px">t, using a </SPAN><STRONG>different email </STRONG><SPAN style="font-size:14px">than what you and you ex-spouse used for your previous account. You won't be able to save or&nbsp;transfer previous year's tax data with a new account.</SPAN></SPAN></P> <UL> <LI><SPAN style="font-family:Arial,Helvetica,sans-serif">Select the TurboTax product you would like to use from&nbsp;&nbsp;<A href="https://turbotax.intuit.com/personal-taxes/online/" target="_blank">Let’s find the right tax solution for you</A>.</SPAN></LI> <LI><SPAN style="font-family:Arial,Helvetica,sans-serif">On the next screen, do NOT select "I used TurboTax" - doing that will take you to the sign-in screen for existing accounts, and you need to create a new one.</SPAN></LI> <LI><SPAN style="font-family:Arial,Helvetica,sans-serif">Create your new account with a different email</SPAN></LI> </UL> <P><SPAN style="font-family:Arial,Helvetica,sans-serif">See the following sample screen shots for aid in navigating.</SPAN></P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/6b8c22e9-cce5-4219-8e94-cbdb40e41430.default.png" /></P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/c4c140e1-7ef5-41f9-abe3-ee391e9748c5.default.png" /></P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/b737fc1b-ace8-4a9d-8708-bb410bb92e4a.default.png" /></P> Mon, 22 Mar 2021 20:03:03 GMT https://ttlc.intuit.com/community/taxes/discussion/re-my-ex-wife-took-over-my-turbo-tax-account-and-i-can-not-figure-out-how-to-start-my-own-separa/01/2122388#M763829 ToddL99 2021-03-22T20:03:03Z