topic Turbo Tax GLITCH when entering self employment expenses in Get your taxes done using TurboTax

Turbo Tax GLITCH when entering self employment expenses

Samnlevy — Fri, 19 Mar 2021 04:52:02 GMT

Hello! I am trying to submit my taxes. This is the last step I need to complete but turbo tax keeps glitching. On the expenses page for my self employed business I need to enter the amount of inventory. When I click the start button it takes me back to the top of the expenses page. I’ve tried logging in and out and also tried using my mobile device but nothing seems to work. Can anyone help? Should I delete that line? And then try to re - add it?

Re: Turbo Tax GLITCH when entering self employment expenses

BillM223 — Tue, 23 Mar 2021 20:12:32 GMT

So, you are using the Online product, right? Are you using Premier or Self-employed?

"On the expenses page for my self employed business" - what is the heading at the top of this screen? What else is on this screen?

I ask because the online and CD/download products are rather different in how they are laid out as well as Premier from Self-employed, so I am trying to get a feel for where you are in the program.

Re: Turbo Tax GLITCH when entering self employment expenses

Chas30 — Sun, 04 Apr 2021 22:21:44 GMT

Long time user using online Standard program, I have the same problem: screen will NOT continue on from

Employment Expenses Profile

after I click on yes. It worked earlier in the year and now it doesn't. Hard to believe.

HEY TURBO TAX : WAKE UP

Re: Turbo Tax GLITCH when entering self employment expenses

JeanneLO — Mon, 05 Apr 2021 16:40:49 GMT

You may need to log out and restart your computer, then log back in, or try another browser. You may also need to clear your cache and cookies.

To clear your cache use this TurboTax FAQ

To delete your cookies use this TurboTax FAQ

Please follow the instructions in this TurboTax FAQ to contact customer support if you need further assistance: What is the TurboTax phone number?

@Chas30

Re: Turbo Tax GLITCH when entering self employment expenses

VolvoGirl — Mon, 05 Apr 2021 16:46:29 GMT

@Chas30 The Standard version? That is a Canada version. Are you doing a Canada return?

This is the USA forum.

Here is the Canada forum

https://turbotax.community.intuit.ca/tax-help

Or Contact TurboTax Canada Support

https://support.turbotax.intuit.ca/contact/