topic Re: Getting error while filing in Get your taxes done using TurboTax

Getting error while filing

dasm14 — Thu, 18 Mar 2021 23:34:37 GMT

I am getting the error that my Zip and State are missing . I have checked multiple time but I see them filled.

I am filing my taxes from Canada.. Please help

Error Message

Next, let's get you set up for

Oops, it looks like we're missing some of your personal information like state and zip

You can go back to My Info and add that information now.

Re: Getting error while filing

BillM223 — Fri, 19 Mar 2021 03:33:21 GMT

When you were asked to enter mailing addresses like in Personal Info/My Info, for W-2s and 1099-Rs, and other forms, did you find a pull down menu and choose Foreign Address first, before entering anything? The box you want probably says "US Address" when you first enter the screen.

Selecting Foreign Address changes the boxes you can enter, to better fit non-US addresses.

NOTE: if you get this message in the Review, be sure to not try to update it in the Review, but go back to the original screen (W-2, Personal Info, whatever), and make the entry there.

Re: Getting error while filing

dasm14 — Mon, 22 Mar 2021 18:14:56 GMT

I did select the Foreign address in the Personal Info. I tried again directly going to My Info tab and updating the address. I am still getting the error.

Re: Getting error while filing

LinaJ2020 — Fri, 26 Mar 2021 23:20:09 GMT

You can e file with a foreign address. However, IRS regulations require a U.S. bank account to receive your tax refund, and you'll need a U.S. bank account (or credit/debit card with a U.S. billing address) if paying additional federal taxes owed. Please check those provided information in the program. See link here: US address is required

Just note that if you live in overseas and earn foreign income, you might be able to exclude your income. For more information, please see Foreign income and exclusion and Extension.