topic Why does the IRS keep rejecting my return if my AGI is correct in Get your taxes done using TurboTax

Why does the IRS keep rejecting my return if my AGI is correct

lucilleandrobert — Thu, 18 Mar 2021 03:18:51 GMT

Re: Why does the IRS keep rejecting my return if my AGI is correct

VolvoGirl — Thu, 18 Mar 2021 03:20:48 GMT

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197

Re: Why does the IRS keep rejecting my return if my AGI is correct

Bkfarms99 — Mon, 29 Mar 2021 14:25:50 GMT

I was extremely frustrated with this issue also. However I saw a post that said in the AGI put $0 for both.

I did that and it worked perfectly. It does not effect your return it is to get the irs to accept your return.

I believe due to the pandemic they are so far behind so if you filed your taxes late in the year of 2020 for 2019 they do not have it uploaded in the system.

hope this helps.