Trying to clear and start over, there is no 'tax tools' selection anywhere on left, screen??

doboyprice — Wed, 17 Mar 2021 06:06:16 GMT

No tax tools option

Re: Trying to clear and start over, there is no 'tax tools' selection anywhere on left, screen??

ColeenD3 — Wed, 17 Mar 2021 11:01:31 GMT

It is on the left of the screen.

Re: Trying to clear and start over, there is no 'tax tools' selection anywhere on left, screen??

mesquitebean — Wed, 17 Mar 2021 11:12:25 GMT

Tax Tools IS shown on the image above, but the arrow is for something else. I suspect the image was made for some other purpose.

If you are using Online TurboTax in a browser, be sure your return is fully open (i.e., past the initial Tax Home returning screen,) or you won't have the full left column menu.

If you are using the Mobile App, it does not have Tax Tools. In the Mobile App, in order to "Clear and start over", you'd have to sign into Online TurboTax in a browser to perform the action. Then you can go back to the Mobile App.

You won't be able to "Clear and start over" if you already paid or registered.

topic Trying to clear and start over, there is no 'tax tools' selection anywhere on left, screen?? in Get your taxes done using TurboTax

Trying to clear and start over, there is no 'tax tools' selection anywhere on left, screen??

Re: Trying to clear and start over, there is no 'tax tools' selection anywhere on left, screen??

Re: Trying to clear and start over, there is no 'tax tools' selection anywhere on left, screen??