topic Re: Will my CD version license code work for the online version? in Get your taxes done using TurboTax

Will my CD version license code work for the online version?

jlar1 — Tue, 16 Mar 2021 19:06:15 GMT

I purchased 2020 Premier with a disc, but I must use the program online instead. Ultimately I'll need to use TurboTax through a Chrome browser.

Re: Will my CD version license code work for the online version?

xmasbaby0 — Tue, 16 Mar 2021 19:08:14 GMT

No the license is only for the CD/download---not online TurboTax.

You appear to be posting from online software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

Re: Will my CD version license code work for the online version?

jlar1 — Tue, 16 Mar 2021 21:39:10 GMT

Thank you very much. I suspected that but needed to confirm. I'll be fine now.

FYI: During the interim I borrowed my wife's old iMac desktop and am installing the disk app there. When I purchased CD package I didn't think ahead to realize my iPad has no CD drive and no USB port for my remote drive. That's why I was trying to use the online application.