topic I've entered the correct AGI from last year, but my return was rejected. Is this because my spouse died in 2018? in Get your taxes done using TurboTax

I've entered the correct AGI from last year, but my return was rejected. Is this because my spouse died in 2018?

annegeorge589375 — Mon, 15 Mar 2021 21:25:30 GMT

I've used Turbotax for many years. My spouse died in 2018, and I had to snail mail my return last year because the AGI didn't match. This year, I'm filing as single and THE SAME THING is happening.

Re: I've entered the correct AGI from last year, but my return was rejected. Is this because my spouse died in 2018?

ee-ea — Mon, 15 Mar 2021 23:21:10 GMT

See this info

https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

Re: I've entered the correct AGI from last year, but my return was rejected. Is this because my s...

DianeW777 — Mon, 15 Mar 2021 23:21:57 GMT

No. It should have nothing to do with your deceased spouse. Last year you should have used the joint AGI from your 2018 tax return, however for 2020 you will use your own AGI from your 2019 tax return.

Review the information below to see what you should use for your AGI.

Filed late last year after mid-November or your return was processed after that time—try entering $0.
Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
Check this article: How do I get AGI if I don't have last year's return?

We suggest that you check with the IRS to make sure that the copy of your return is the same as what they have in their records. To do this, you can order a free IRS Transcript, of your past return from the IRS:

Re: I've entered the correct AGI from last year, but my return was rejected. Is this because my s...

annegeorge589375 — Mon, 15 Mar 2021 23:29:10 GMT

Thank you DianeW777.

I have done all these steps. I have the correct AGI number from last year's TurboTax return.
(And the same issue happened last year!)

I've seen dozens of other posts from users having the exact same issue. It seems like a TT bug:
https://ttlc.intuit.com/community/taxes/discussion/my-taxes-have-been-rejected-saying-the-agi-doesnt-match-but-the-agi-im-entering-is-the-same-number-i/00/784425/highlight/true/page/4

I am so frustrated, I'm ready to start over with a different service, for it's looking like I'll have to do all this again next year. I've been a TurboTax customer for 6 years!

Is there anyone here who has solved this problem?