topic How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account? in Get your taxes done using TurboTax

How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

mgheen — Sun, 14 Mar 2021 15:50:00 GMT

I am receiving TurboTax notification emails to a different email address than the address associated with my Intuit account. I have signed into my Intuit account online, and can change my main email address associated with the account, but I am not seeing where I may change the notification email address.

As I posted this question, Turbo Community sent emails to a third email address. Where may I edit that email address?

Re: How do I change the TurboTax notification email address, which is a different address from th...

MaryK4 — Mon, 15 Mar 2021 13:21:18 GMT

See How do I change my TurboTax account email?

Re: How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

Tanesha04 — Thu, 24 Feb 2022 18:19:02 GMT

Thank you for all your help. I want to to ask a question about getting help on getting into my account.

Re: How do I change the TurboTax notification email address, which is a different address from th...

MichelleLO — Thu, 24 Feb 2022 18:49:03 GMT

You can use the Account Recovery Request form in the below TurboTax FAQ to assist you with getting back into the account.

Account Recovery Request for your TurboTax Account

Re: How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

Blackranata — Wed, 02 Mar 2022 23:27:41 GMT

I'm trying to change my email address I made a mistake and I put the wrong email address the correct email address is [email address removed]

Re: How do I change the TurboTax notification email address, which is a different address from th...

TiffanyL — Thu, 03 Mar 2022 01:05:33 GMT

If you are trying to change your TurboTax account email, please see the help article posted below. If this is not the case, please respond back here and let us know:

How do I change my TurboTax account email?

@Blackranata

Re: How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

imconnie09 — Sun, 17 Apr 2022 15:21:59 GMT

My email address has changed.

You have the old, closed address: [email address removed].

New is [email address removed].

Please make this correction.

Thank you,

Constance [PII removed]

Re: How do I change the TurboTax notification email address, which is a different address from th...

HeatherPLO — Sun, 17 Apr 2022 15:22:40 GMT

For security purposes, please do not post sensitive information like your name or email address on this public forum.

To change your email address, please see the Help Article here for further assistance.

@imconnie09

Re: How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

Schmactor — Mon, 18 Apr 2022 23:40:09 GMT

Having the same problem. My email has been updated everywhere I could find on my TurboTax and Intuit accounts, but notifications keep getting sent to my old address. Did you ever find a solution? Thanks.

Re: How do I change the TurboTax notification email address, which is a different address from th...

CarissaM — Tue, 19 Apr 2022 01:35:53 GMT

Please follow the instructions here so we can speak with you by phone. We are unable to view your account here on this public forum. @Schmactor

Re: How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

91852 — Fri, 02 Sep 2022 16:35:38 GMT

I’m trying to change my email address with intuit. I’m just going in circles with the information that comes up. I tried calling and couldn’t get a response that helped with this problem.

Re: How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

VolvoGirl — Fri, 02 Sep 2022 16:38:33 GMT

Where are you getting stuck? Didn't the links above work? Here it is again,

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-status/change-turbotax-account-email/L3sEZzkAx_US_en_US

Re: How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

xxie — Sun, 18 Feb 2024 18:34:42 GMT

Hi, did you fix this issue? I am also having this issue!

Re: How do I change the TurboTax notification email address, which is a different address from th...

Cynthiad66 — Sun, 18 Feb 2024 18:53:35 GMT

We'd love to help you complete your tax return, but need more information. Can you please clarify your question? Please describe your issue.

@xxie

Re: How do I change the TurboTax notification email address, which is a different address from th...

xxie — Sun, 18 Feb 2024 18:58:08 GMT

Hi I already submitted the tax return but I used the wrong email address( an email will expire shortly)to do tax return and to receive the tax return status email Notification. After I realized that, I changed the email address with steps on community, and I made sure all the email address on file is the correct one both on in Intuit and TurboTax. However, the tax return status is still sending to my old and wrong email address. Could you please help me to specifically change the email that is used to send tax return status(federal and state)?

Re: How do I change the TurboTax notification email address, which is a different address from th...

Cynthiad66 — Sun, 18 Feb 2024 20:07:45 GMT

Follow these steps to update your email address:

Sign in to your Intuit account.
Select Sign in & security.
Select Email address.
Enter your new email address, confirm it and select Save.

If you no longer have access to your email address and can't sign in to your TurboTax account, fill out our Account Recovery Request Submission Form.

@xxie

Re: How do I change the TurboTax notification email address, which is a different address from th...

xxie — Sun, 18 Feb 2024 20:25:50 GMT

? I said I already did so. All the exact steps were done. But TurboTax still send the tax return status update to the old email address. Could you please carefully read my situation?
@Cynthiad66

Re: How do I change the TurboTax notification email address, which is a different address from th...

Cynthiad66 — Mon, 19 Feb 2024 14:41:46 GMT

It may take up to 10 days for the process to complete. You should receive an email to your old email address notifying you of the change in email address, then the change will show.

@xxie

Re: How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

stadiumarcadia — Tue, 16 Apr 2024 03:38:36 GMT

Were you ever given a solution to this issue? I am experiencing the same issue.

Re: How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

xxie — Tue, 16 Apr 2024 03:42:56 GMT

Nope, they kept repeating same info and not helpful at all