topic How to cancel an order in Get your taxes done using TurboTax

How to cancel an order

Jkp0269 — Fri, 12 Mar 2021 22:55:22 GMT

Re: How to cancel an order

MichelleLO — Tue, 16 Mar 2021 19:08:36 GMT

Can you please clarify what you'd like to cancel? Are you a TurboTax Advantage subscriber?

Re: How to cancel an order

abnfin1 — Mon, 05 Apr 2021 18:43:00 GMT

i would like to cancel ORDER #removed

Re: How to cancel an order

MichelleLO — Tue, 06 Apr 2021 17:22:32 GMT

You will need to reach out to TurboTax Customer Support for assistance with cancelling your order. Please see the instructions in the below TurboTax FAQ:

What is the TurboTax phone number?

@abnfin1

Re: How to cancel an order

barryw928 — Fri, 15 Oct 2021 19:42:25 GMT

I ordered Turbo Tax Basic only to learn that Windows 7 is no longer supported. How do I cancel? License code: REMOVED

Re: How to cancel an order

DoninGA — Fri, 15 Oct 2021 17:23:57 GMT

@barryw928 wrote:

I ordered Turbo Tax Basic only to learn that Windows 7 is no longer supported. How do I cancel? License code: XMS6-JVTL-VC37=69UC

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/