topic Have asked REPEATEDLY to get an email address contact for turbotax administration/supervisors multiple times. Can't get through on the phone. What is an EMAIL CONTACT in Get your taxes done using TurboTax

Have asked REPEATEDLY to get an email address contact for turbotax administration/supervisors multiple times. Can't get through on the phone. What is an EMAIL CONTACT

paul-j-heckman — Tue, 09 Mar 2021 02:29:17 GMT

I am locked out of all the details I have accessed in the past, I need to get in contact with someone in the managerial/supervisory side of Turbotax, and it is IMPOSSIBLE. I am tired of sitting on hold endlessly. Can SOMEONE AT TURBOTAX GIVE ME AN EMAIL ADDRESS FOR MANAGERIAL/SUPERVISORY ASSISTANCE PLEASE

Re: Have asked REPEATEDLY to get an email address contact for turbotax administration/supervisors multiple times. Can't get through on the phone. What is an EMAIL CONTACT

SweetieJean — Tue, 09 Mar 2021 02:38:14 GMT

TT does not use email. I am tagging your post so that the Board moderator will see it and have someone contact you.

Re: Have asked REPEATEDLY to get an email address contact for turbotax administration/supervisors multiple times. Can't get through on the phone. What is an EMAIL CONTACT

paul-j-heckman — Tue, 09 Mar 2021 02:40:47 GMT

thank you. i appreciate your quick response, and I apologize for the tone of the message.

I have just felt so, so unbelievably helpless this year with what has transpired with the process/format of the service and contact options/resolution (long story - hence my request here)

thank you again

Re: Have asked REPEATEDLY to get an email address contact for turbotax administration/supervisors multiple times. Can't get through on the phone. What is an EMAIL CONTACT

TasnimH2 — Wed, 10 Mar 2021 17:13:04 GMT

Hi @paul-j-heckman

Thank you for reaching out and sharing your experience. I hope I can be of help. I will send you a message shortly. Please check your inbox.

Thank you