topic Cannot run Turbo Tax desktop Windows 7 in Get your taxes done using TurboTax

Cannot run Turbo Tax desktop Windows 7

roosttax — Mon, 08 Mar 2021 20:47:02 GMT

I did not know that I cannot run Turbotax desktop on Win7. I tried to install on my work computer, but its blocked.

How can i get a refund. There is no such thing as "SUPPORT" on this website and know way to contact Turbotax to ask.

Re: Cannot run Turbo Tax desktop Windows 7

rjs — Mon, 08 Mar 2021 21:43:05 GMT

Go to the following link to submit a request for a refund.

How do I request a refund for my TurboTax product?

Re: Cannot run Turbo Tax desktop Windows 7

roosttax — Sat, 13 Mar 2021 01:01:10 GMT

Thanks I did that and I opened a case. Unfortunately, I got an email saying the case was closed, but It didnt indicate whether I got the refund or not. My bank isnt showing anything yet... Ill wait over the weekend to see what happens.

Thanks!

Re: Cannot run Turbo Tax desktop Windows 7

roosttax — Tue, 16 Mar 2021 16:16:28 GMT

Well still nothing from TurboTax. I got a text with a 6 digit AnswerXChange # 639925. This tells me nothing. Turbotax support is VERY LACKING.

Re: Cannot run Turbo Tax desktop Windows 7

SForrestLO — Tue, 16 Mar 2021 18:13:24 GMT

This FAQ will provide you with the steps to contact an agent. Contact an agent