topic Can I communicate with tax experts any other way than video chat....I am deaf? in Get your taxes done using TurboTax

Can I communicate with tax experts any other way than video chat....I am deaf?

joanchampion — Sun, 07 Mar 2021 22:49:24 GMT

Should I use Premier or is there a way for me to use Live Premier?

Re: Can I communicate with tax experts any other way than video chat....I am deaf?

LindseyLO — Thu, 11 Mar 2021 02:01:03 GMT

Are you able to ask your question here to see if we can assist you? Assistance with getting a tax expert written response has been provided by clicking here.

Also if you have a relay service you can try calling in to TurboTax customer care. You can contact them by clicking here.

Re: Can I communicate with tax experts any other way than video chat....I am deaf?

ted_drake — Mon, 03 May 2021 23:05:20 GMT

@joanchampion: TurboTax Live and TurboTax customer care agents have been trained to support Video Relay Service calls. It helps to add a note that you use a VRS when submitting a question.