topic Re: Jump to????? in Get your taxes done using TurboTax

Jump to?????

Explorz — Tue, 19 May 2020 23:36:17 GMT

In all the instructions it keeps saying to enter a search term and then go to the "JumpTo" section. I have never seen anything that offers a "jump to" nor can I find it anywhere. It's really frustrating. I am using TurboTax Home and Business 2019 for the Mac.

Re: Jump to?????

BillM223 — Wed, 20 May 2020 19:31:50 GMT

The majority of TurboTax user use the Online product. Of the remaining CD/download software users, the majority of this number use the Windows product.

The instructions to "do a Search (upper right) for search term and click on the jump-to result" is valid for both Online and Windows. Note that the search term must be spelled exactly as note in the answer and normally should be lower case.

So, first question: do you see the Search button or link on the screen (it's on the upper right for Online and Windows, but since I don't have the Mac version, I can't be sure where it is there)?

For example, you should be able to do a Search for hsa and get the following result:

Note that if you wrote HSA or another phrase, the Search might not work.

The link to click on is the phrase in green "Jump to hsa". This will take you to the beginning of the HSA interview.

So, next question: were you able to do the Search for hsa and get the jump-to result?

Re: Jump to?????

Explorz — Wed, 20 May 2020 19:34:06 GMT

Yes, I have the search function. No, I do not have the jump to link.

So, are you saying that this isn't a feature available for the Download Mac Product?

Re: Jump to?????

BillM223 — Wed, 20 May 2020 19:47:15 GMT

So far as I know, it is available on the Mac, but I will have to check to make sure.

What is the search term that you are looking for?

Re: Jump to?????

BillM223 — Wed, 20 May 2020 20:24:21 GMT

Please see the following article about Search on the three platforms:

I am bit handicapped since I don't have a Mac, but does this explanation correspond with what you are seeing?

Re: Jump to?????

Explorz — Wed, 20 May 2020 21:09:19 GMT

No, that isn't how it works for me. I open the search tab, type in W2 and get a whole lot of links to answers on TurboTax but no "Jump to" link. It just doesn't exist.

Re: Jump to?????

Explorz — Wed, 20 May 2020 21:12:33 GMT

I've looked for a wide variety of search terms, not one has delivered a "jump to" link. Hence, this request for help. For example, I typed "rental property" the other day and got a ton of links to answers on TurboTax but nothing that allowed me to "jump to" where to answer questions related to my rental property within the program. I had to go hunting for where to input that data since the search just gave me a bunch of folks saying, "Type in Rental Property and then use the jump to feature."

Re: Jump to?????

goldau — Tue, 23 Feb 2021 19:24:54 GMT

yes it is really frustrating, how can Intuit not do any Q/A testing its Mac version on Macs. They give instructions that don't work.

Re: Jump to?????

PattiF — Tue, 23 Feb 2021 19:33:46 GMT

"Jump to" is found on the Desktop/CD version of TurboTax.

Re: Jump to?????

hp3220 — Mon, 01 Mar 2021 05:40:50 GMT

2/28/21: Hi I'm using turbotax 2020 premier® mac download and DIDN'T SEE the "JUMP TO" that you are mentioning. I don't think that function exists. Thanks

Re: Jump to?????

AshleyLO — Mon, 01 Mar 2021 18:01:53 GMT

@hp3220 So that we can best assist you, please let us know exactly what you are trying to find within TurboTax?

Re: Jump to?????

sfrench3 — Fri, 05 Mar 2021 17:21:58 GMT

I am experiencing this same issue working from TTO on a PC and trying multiple browsers. When I search for something the results never contain a Jump To. Just a listing of articles.

Re: Jump to?????

Cynthiad66 — Fri, 05 Mar 2021 20:04:20 GMT

We are reporting that issue, however, if you have a specific deduction or income that you would like to include on your return, there are other ways to get to them. Please provide details on the item you need. We will provide instructions for that particular item until the "Jump to" is fixed.

Re: Jump to?????

drzhiwang — Mon, 15 Mar 2021 22:34:07 GMT

I am using Turbox tax 2020 for MAC. It does not have a jump to link for 1099-S for rental properties. Forgot where I entered it. I can see it is on form 4797 but I can not find it and review it in easyStep. Thanks

Re: Jump to?????

MaryM428 — Tue, 16 Mar 2021 21:48:08 GMT

Here are directions for entering Form 1099-S

Re: Jump to?????

de3 — Sat, 27 Mar 2021 11:54:55 GMT

Jump to not found on the Mac version of the CD/download :(

POOR PROGRAMMING

NOT ABLE TO COMPLETE TAX RETURN

Re: Jump to?????

HeatherPLO — Sat, 27 Mar 2021 17:50:02 GMT

@de3: May I get some additional clarification? What are you trying to enter, or, can you let me know what section you are trying to get to? Please reply here and someone will reach back out with further information.

Re: Jump to?????

DimlyLit — Tue, 22 Feb 2022 21:15:27 GMT

JUMP TO is not working for the 2021 Turbo Tax Mac version either! Don't you think we should be informed of this deficiency before purchasing?

Re: Jump to?????

DimlyLit — Tue, 22 Feb 2022 21:17:32 GMT

I am trying to find the walk through for entry for Form 1099-B.

Re: Jump to?????

MayaD — Tue, 22 Feb 2022 21:39:37 GMT

To enter form 1099-B:

Login to your account.
Select Federal from the left menu
Go to Wages and Income.
Select I'll choose what I work on.
Scroll down to Investment Income.
Select Start next to Stocks, mutual funds, bonds, or other
Answer Yes to Did you sell stocks, mutual funds, bonds, or other investments in 2021?
- If you see Your investment sales summary, select Add More Sales
On the OK, let's start with one investment type screen, select the category that applies to your situation and Continue
Answer Yes to Did you get a 1099-B or brokerage statement for these sales?
At Let's get your tax info, choose how you want to enter your 1099-B (import or type it in yourself)
Answer the questions about your 1099-B

When you enter investment sales or exchanges in TurboTax, we'll automatically fill out Form 8949 (Sales and Other Dispositions of Capital Assets) and transfer the info to Schedule D.