topic Re: 8915-e error prior to efile in Get your taxes done using TurboTax

8915-e error prior to efile

NYS Cruiser — Fri, 26 Feb 2021 15:37:23 GMT

When will this message be gone?

"Pension Deduction Worksheet: Federal Amount , We're still working on updates related to retirements distributions that qualify for disaster or COVID relief. You can keep working on your return and we'll remove this message when ready"

Re: 8915-e error prior to efile

KatrinaLO — Tue, 02 Mar 2021 23:49:22 GMT

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Re: 8915-e error prior to efile

NYS Cruiser — Wed, 03 Mar 2021 10:10:21 GMT

@KatrinaLO

This is a NYS return related issue as it turn out. I have opened a case, spoken to customer service and all I have been told is to give this a few more days. There are a bunch of others having the same issue based on other threads.

Re: 8915-e error prior to efile

scooby_11764 — Fri, 05 Mar 2021 15:32:56 GMT

Is there any updates to the fix for this error?

Re: 8915-e error prior to efile

SForrestLO — Fri, 05 Mar 2021 18:22:53 GMT

@scooby_11764

TurboTax has worked hard with the IRS to be able to e-file this form. Since this will require programming adjustments for both the IRS and TurboTax, it will be a few weeks before these changes are made.

If you wish to file this form, you have the following options:

1. Mail in your return now and not wait until the form is available to e-file.
2. E-file your return without the form, and then file an amended return with the form attached to it (amended returns now also can be e-filed for greater convenience).
3. Wait until the form is available in TurboTax and e-file your entire return at once.

Feel free to reach out if you have any questions on how to do this.