Why does the screen keep coming up blank when I'm entering various data inputs?

guam91 — Sat, 01 Jun 2019 16:31:08 GMT

I'm currently trying to update property tax info, but it has happened in two previous sections. I restarted my computer, same problem. I checked for updates, my files are current. Upgraded from Deluxe to Premier, same issue.

.... this is the likely issue with anyone with a blank pa...

SteamTrain — Sat, 01 Jun 2019 16:31:38 GMT

.... this is the likely issue with anyone with a blank page during the running of Desktop TTX software on a Windows computer.

.......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.

Exit TurboTax....then:

1) right click TurboTax 2018 icon

2) Select … Properties

3) Select the Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

_________________

This has fixed the problem for a number of users now.

topic Why does the screen keep coming up blank when I'm entering various data inputs? in Get your taxes done using TurboTax

Why does the screen keep coming up blank when I'm entering various data inputs?

.... this is the likely issue with anyone with a blank pa...