topic Re: Update release notes in Get your taxes done using TurboTax

Update release notes

MeshmeZ — Sat, 20 Feb 2021 17:36:36 GMT

Where can I find the details of the updates that are installed to turbotax 2020?

Re: Update release notes

MichelleLO — Thu, 25 Feb 2021 17:57:45 GMT

TurboTax no longer publishes release notes.

Re: Update release notes

les_rjtt — Wed, 03 Mar 2021 23:35:44 GMT

... This is amazing and shameful! TurboTax prefers to let its customers struggle on their own to figure out TurboTax code failures and tax calculation errors. No wonder there is so much frustration expressed on the Community forums. Next time I receive an email from Intuit/TurboTax or its CEO / management about how great customer service is...

Re: Update release notes

SForrestLO — Wed, 03 Mar 2021 23:49:20 GMT

@les_rjtt

What is the issue you are experiencing?

Re: Update release notes

les_rjtt — Thu, 04 Mar 2021 01:52:17 GMT

Check the thread on Form 2210 among others. Anyway, why TurboTax is not posting Release Notes with list of fixes and still known issues remaining to be fixed as it used to do in the good past. Release Notes would indicate there is a good QA and release control process in place among others. Use to be a standard! Thanks for asking.

Re: Update release notes

TerukoL — Thu, 04 Mar 2021 02:09:43 GMT

TurboTax is aware of errors related to calculating underpayment penalties on Form 2210. The problem has been reported and is under investigation. Taxpayers can continue to efile with the option of deleting the form and allowing the IRS to calculate any underpayment penalty for you.

How to delete a form in TurboTax CD/Download software
How to delete a form in TurboTax Online

Re: Update release notes

JoshB1 — Fri, 12 Mar 2021 20:30:21 GMT

@MichelleLO wrote:
TurboTax no longer publishes release notes.

Why do I see a post from 2020 where a Community Manager is saying they will?

https://ttlc.intuit.com/community/taxes/discussion/where-can-i-see-the-detail-for-the-release-notes-of-turbo-tax-the-more-details-links-do-not-work-and/00/1287155

and

https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-tax-software/01/26799

Release notes create transparency and visibility into what is changing - and are VERY common practice - why is Intuit no longer posting release notes?

Re: Update release notes

KWalshNJ — Tue, 13 Apr 2021 21:08:50 GMT

I also like having release notes. They can explain why something is different after the update--like amount owed/refund, which a friend just noticed.

Known issues helps determine if I can file or if I should wait for an update.

Re: Update release notes

Anonymous — Fri, 16 Apr 2021 12:15:32 GMT

THIS IS UNACCEPTABLE INTUIT!

Maybe the people that bought Quicken from Intuit should be contracted to maintain TT. Quicken has a Release Notes in the software that is EXCELLENT. My refund recently changed after an update and there is nothing telling me why I should have expected this. I figured it out but transparency of changes is total bull**bleep**.

Re: Update release notes

dodger1 — Sat, 12 Mar 2022 18:20:56 GMT

Disappointing and poor service by not providing this - even to registered and paying customers.