topic My order details says payment completed and I chose to pay with refund. But my TPG says refund not received . Can anyone explain this to me? Is it a glitch in the system in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/my-order-details-says-payment-completed-and-i-chose-to-pay-with-refund-but-my-tpg-says-refund-not/01/2011584#M724955 Mon, 01 Mar 2021 21:45:24 GMT sheanabrincken 2021-03-01T21:45:24Z My order details says payment completed and I chose to pay with refund. But my TPG says refund not received . Can anyone explain this to me? Is it a glitch in the system https://ttlc.intuit.com/community/taxes/discussion/my-order-details-says-payment-completed-and-i-chose-to-pay-with-refund-but-my-tpg-says-refund-not/01/2011584#M724955 Mon, 01 Mar 2021 21:45:24 GMT https://ttlc.intuit.com/community/taxes/discussion/my-order-details-says-payment-completed-and-i-chose-to-pay-with-refund-but-my-tpg-says-refund-not/01/2011584#M724955 sheanabrincken 2021-03-01T21:45:24Z Re: My order details says payment completed and I chose to pay with refund. But my TPG says refun... https://ttlc.intuit.com/community/taxes/discussion/re-my-order-details-says-payment-completed-and-i-chose-to-pay-with-refund-but-my-tpg-says-refun/01/2034574#M733224 <P>Does the <A href="https://www.irs.gov/refunds" target="_blank">Where's My Refund</A> website show your refund has been issued, or a direct deposit date?</P> Sat, 06 Mar 2021 00:52:27 GMT https://ttlc.intuit.com/community/taxes/discussion/re-my-order-details-says-payment-completed-and-i-chose-to-pay-with-refund-but-my-tpg-says-refun/01/2034574#M733224 CarissaM 2021-03-06T00:52:27Z Re: My order details says payment completed and I chose to pay with refund. But my TPG says refun... https://ttlc.intuit.com/community/taxes/discussion/re-my-order-details-says-payment-completed-and-i-chose-to-pay-with-refund-but-my-tpg-says-refun/01/2034795#M733310 <P>Nope, nothing has updated since they have gotten accepted. No update on transcript, TPG or WMR. My 21 days is up tomorrow. I claimed 2 dependents (one adult dependent), and EIC.&nbsp;</P> Sat, 06 Mar 2021 01:50:43 GMT https://ttlc.intuit.com/community/taxes/discussion/re-my-order-details-says-payment-completed-and-i-chose-to-pay-with-refund-but-my-tpg-says-refun/01/2034795#M733310 sheanabrincken 2021-03-06T01:50:43Z Re: My order details says payment completed and I chose to pay with refund. But my TPG says refun... https://ttlc.intuit.com/community/taxes/discussion/re-my-order-details-says-payment-completed-and-i-chose-to-pay-with-refund-but-my-tpg-says-refun/01/2049667#M738318 <P>The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you&nbsp;<STRONG>e-filed</STRONG>. You'll have to speak directly to IRS to find out more about the delay.</P> <P><A href="https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-days/00/26080#sh-collapse1" target="_blank">When to contact the IRS</A></P> <P><A href="https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-days/00/26080#sh-collapse2" target="_blank">What makes refunds late?</A></P> Tue, 09 Mar 2021 01:42:31 GMT https://ttlc.intuit.com/community/taxes/discussion/re-my-order-details-says-payment-completed-and-i-chose-to-pay-with-refund-but-my-tpg-says-refun/01/2049667#M738318 Cynthiad66 2021-03-09T01:42:31Z