topic Re: RESOLVED (for me) Reference Code 9-945-263 mean? in Get your taxes done using TurboTax

What does Reference Code 9-945-263 mean?

jgregory118 — Thu, 25 Feb 2021 17:55:49 GMT

What does Reference Code 9-945-263 mean

Re: What does Reference Code 9-945-263 mean?

Mike9241 — Thu, 25 Feb 2021 17:58:57 GMT

Deductible Home Mortgage Interest Wks: Your calculations could not be completed. we can't see your returns

Re: What does Reference Code 9-945-263 mean?

BHobon — Thu, 25 Feb 2021 18:08:40 GMT

I am seeing the same error message; however, mine reads:

Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263.

Called into support, and the tech responding stated she did not know what this error was.

Re: What does Reference Code 9-945-263 mean?

Julasanchez59 — Thu, 25 Feb 2021 18:10:07 GMT

Mine also states the same?? Not sure why?

Re: What does Reference Code 9-945-263 mean?

jgregory118 — Thu, 25 Feb 2021 18:14:56 GMT

But why? I entered all the information straight from my 1098.

What does Reference Code 9-945-263 mean?

DahDee2KOA — Thu, 25 Feb 2021 20:07:31 GMT

Mine is also the Deductible Home Mortgage Interest Wks.

I have filled out everything in the forms, every line, every detail as needed but i continue to get this error and I am afraid to move forward or submit.

Re: What does Reference Code 9-945-263 mean?

OldReliable — Thu, 25 Feb 2021 20:20:08 GMT

Yup. Same here. I am trying signing out, and then back in to see if the same issue pops up.

Re: What does Reference Code 9-945-263 mean?

OldReliable — Thu, 25 Feb 2021 20:22:57 GMT

Signing out, and then coming back in seems to have done the trick for me. Since I am sure I put in the mortgage stuff right, I am going to go with it! Good luck everyone!

RESOLVED (for me) Reference Code 9-945-263 mean?

DahDee2KOA — Thu, 25 Feb 2021 20:35:58 GMT

OKAY... I figured it out for mine!!!

I was filling out the fields from my 1098 using the full numbers, Integers and decimals.

When I went back to the form and rounded to the nearest dollar (like they do with HRBlock forms) my Federal Review went through without issue.

EX. 2829.12 = 2829 or 1888.68 = 1889

Re: What does Reference Code 9-945-263 mean?

pabalite — Sat, 27 Feb 2021 03:34:49 GMT

Thank you very much. Signing out / back in worked for me too

Re: What does Reference Code 9-945-263 mean?

darleneb — Sat, 27 Feb 2021 17:16:40 GMT

I got this on 2/27, checked this forum, and saw that signing out & signing back in fixed the error. I did that and it worked!

Re: What does Reference Code 9-945-263 mean?

Critter-3 — Sat, 27 Feb 2021 17:20:32 GMT

There was a recent program update to cure this issue ... logging out seems to cure the disconnect. Also feel free to round numbers per the IRS rules at anytime ... the program ignores the pennies automatically.

Re: RESOLVED (for me) Reference Code 9-945-263 mean?

oztrainer — Sat, 27 Feb 2021 19:01:30 GMT

Thanks! This worked for me too!

Re: RESOLVED (for me) Reference Code 9-945-263 mean?

chadandlisa — Sat, 27 Feb 2021 19:46:01 GMT

What did you do to resolve the problem?

Re: What does Reference Code 9-945-263 mean?

lt0755 — Sat, 27 Feb 2021 21:11:27 GMT

It means when you entered you 1098 Mortgage statement you didn't finish the questions for the refinance section.

Re: What does Reference Code 9-945-263 mean?

Lagersta79 — Sat, 27 Feb 2021 21:28:59 GMT

Glitch, Sign-out and Sign back in.

Re: What does Reference Code 9-945-263 mean?

Soquilii — Sat, 27 Feb 2021 23:33:48 GMT

OMG. Mine reads the same. Covid, no water and now this. What else is gonna happen?!?

Re: What does Reference Code 9-945-263 mean?

Soquilii — Sat, 27 Feb 2021 23:34:34 GMT

I DID TOO, AND I CHECKED IT TWICE! WHAT'S GOING ON?!?!?

Re: What does Reference Code 9-945-263 mean?

Soquilii — Sat, 27 Feb 2021 23:35:29 GMT

THAT'S A GOOD IDEA - I'LL TRY THAT. REBOOT THE B@ST@RD.

Re: What does Reference Code 9-945-263 mean?

Soquilii — Sat, 27 Feb 2021 23:36:10 GMT

THANK YOU AND HUGS! BUT I'LL TRY IT TOMORROW. BRAIN DEAD NOW. HAD ENOUGH OF THE DAY.